Justworks is seeking a Knowledge Management Intern to join our team for Summer 2023. As an Intern, you have a strong desire to learn and to contribute. You will have the opportunity to work with prominent leaders to gain imperative knowledge and grow your skill sets while contributing to the overall success of the company. 

You will work closely with the Knowledge Management team to implement knowledge management strategies, including centralizing, organizing, and disseminating knowledge as well as supporting content management best practices for Justworks. 

You will help promote knowledge management and sharing strategy through Justworks with the goal of facilitating the seamless exchange of information across Divisions, Groups, programs, and systems. As a Knowledge Management Intern, you also will have the chance to attend fun social events with fellow interns as well as the larger Business Operations team.

Your Success Profile

What You Will Work On

• Assist with the capture of Justworks’ knowledge through processes and workflows developed to support the lifecycle of information
• Support knowledge sharing and internal communication best practices
• Help guide teams to update and refresh their knowledge bases to align with best practices
• Collaborate with data analysts to report on usage and success metrics
• Participate in Knowledge Management strategy and future thinking
• Other projects as needed based on department and/or organizational needs

How You Will Do Your Work

As a Knowledge Management Intern, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• • Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
  • Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
  • Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
  • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.

• Curious - the innate desire to learn, grow and understand.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• A second or third year student pursuing an undergraduate degree or a student pursuing a masters in Library and Information Science
• Experience with the use of technologies associated with knowledge management; experience with Confluence, other internal wiki tools, or intranet technologies a plus
• Strong project management and communication skills 
• Strong passion for making an impact in a fast-growing technology company 

#LI-Hybrid #LI-AG1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Please Note: We believe Justworks has a responsibility to support efforts to get as many people vaccinated as possible. We’re committed to safeguarding the well-being of our employees, their families and the broader community from the risks associated with COVID-19. Because this position requires onsite work, this position will require the successful candidate to show proof of vaccination against COVID-19.  As an equal opportunity employer, Justworks will provide reasonable accommodation to those individuals who are unable to be vaccinated in accordance with its obligations pursuant to applicable federal, state, provincial, and local law.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.

Apply online here