Under the direction of the department head, the Senior Library Assistant is responsible for providing efficient Circulation, Reserves and Resource Sharing services to the Library’s patrons in support of its mission, staffing the Circulation Desk, circulating materials, and stacks maintenance primarily during evening hours.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Work at the Access Services desk answering the phones, and managing general library operations to ensure that library policies are adhered to.

• Assist patrons with routine transactions at the Circulation Desk (e.g., checking out and checking in library materials, collecting fees, registering new patrons), respond to queries about other departmental services (e.g., placing hold requests, recalling books, searching for missing books, accessing items in the Electronic Reserves collection, etc.), troubleshoot patron problems, etc.

• Assist in training and supervising staff and student assistants in routine Desk Area and Stacks operation procedures.

• Perform Stacks Area duties, including retrieving books and other items from bins and tables throughout the Library (i.e., pick-ups), sorting, shelving, shelf reading, conducting an inventory of the collection, and shifting, etc.

• Oversight of building issues during evenings is essential, including but not limited to handling complaints, addressing behavioral issues, and contacting facilities, public safety, and library administration.

• Process incoming and outgoing Resource Sharing requests via the various systems deployed in the Library including filling electronic requests, and receiving and processing physical items.

• Carry out Library building closing procedures; perform routine duties, including turning off the lights throughout the building, and checking/locking the front entrance and exit doors, etc. 

• Provide strong customer service to a diverse patron population, including faculty, staff, students, and community members.

Hours vary according to building closing hours, but are generally Monday through Thursday, 2:15 pm - 10:15 pm and Fridays from 12:15 pm - 8:15 pm during the Fall and Spring semesters. Building hours are shortened during the summer and breaks, this may require working earlier shifts such as 8:45am-4:45pm weekdays. Building hours are sometimes extended during finals which may require working later shifts such as 4:15 pm - 12:15 am. This is a 35 hour per week position.

To see the full posting and for instructions on how to apply visit: R1002710 - Senior Library Assistant https://montclair.wd1.myworkdayjobs.com/JobOpportunities/job/Montclair-NJ/Senior-Library-Assistant_R1002710

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

Submit specified application materials to talent@montclair.edu.