Roles & Responsibilities:

Reporting primarily to the Assistant Director, Licensing & Procurement with additional reporting to the Education & Research Services Director, the Licensing & Scholarly Resources Coordinator helps ensure continuous access to knowledge resources, assists with collection development, and supports scholarly communication activities in the Icahn School of Medicine at Mount Sinai (ISMMS) and Mount Sinai Health System.

Resource Access and Management

• Copy catalogs, creates original MARC records, edits, and imports bibliographic records.
• Monitors Technical Services inquiry queue and assists users in troubleshooting access issues.
• Compiles usage statistics for print and electronic resources.
• Maintains and performs quality assurance processes for Springshare products (LibAnswers, LibGuides, A-Z database list), and other content in assigned areas.

Licensing and Collection Development

• Works collaboratively with Library Leadership to maintain and develop the Levy Library collection to meet user needs within the Library budget.
• Collaborates on development and maintenance of efficient workflows and tools for licensing and resource management. Maintains documentation, including electronic resource management (ERM) login credentials for vendor administrative portals.
• Assists in the identification, purchase and evaluation of resources, including individual print and e-Books via direct purchase platforms such as EBSCO, GOBI, R2, and ProQuest Central or other vendors, as well as other tools for potential library or organizational acquisition.
• Develops and maintains Special Topics Collections in response to the needs of the ISMMS community.
• In collaboration with Access Services and academic program directors, keeps the Course Reserves list up to date with new editions.

Scholarly Communication

• As a member of the Levy Library Scholars Portal team, serves as a primary contact and administrator of the Elsevier Pure researcher profile management system.
• Provides support and 1-1 training for Scholars Editors managing researcher profiles. Creates and edits profiles and escalates technical and policy inquiries as appropriate.
• Participates in scoping, implementing and evaluating system enhancements.
• In collaboration with the Graduate School of Biomedical Sciences and the Arthur H. Aufses, Jr. MD Archives team, ensures discoverability of ISSMS Theses and Dissertations by contributing to publication and archiving workflows and maintaining guidance for submitters.
• In collaboration with Education & Research Services, coordinates the library’s Writing Support Service by triaging requests, engaging with the Writing consultants, and participating in service evaluation.

Other Responsibilities

• Participates in the library’s Ask-A-Librarian service, fielding inquiries via email, text, chat, phone, and in-person, and referring as appropriate.
• Develops messaging and prepares print and digital marketing content for the blog, web, etc. to promote usage of library resources and services.
• Advances diversity, equity, inclusion and accessibility for all Health System library users.
• Engages in professional development to learn about best practices in collection access, e-resource management, or scholarly communications that can impact their work.

Requirements:

• Bachelor’s degree, or equivalent combination of education and experience
• Demonstrated experience using database or library management software and applications.
• Experience with administrative functions of Integrated Library Systems (ILS), such as catalog records management, collection maintenance and running reports, preferably with Ex Libris Alma | Primo VE environments.
• Knowledge of metadata & cataloging standards and e-resources management best practices
• Able to communicate, provide technical support, and troubleshoot customer issues effectively, verbally and in writing, with a diverse population of students, faculty, clinicians, and staff.
• Strong customer service orientation
• Ability to work independently and collaboratively, with effective interpersonal and organizational skills.

Preferred Qualifications

• Knowledge of the lifecycle of electronic resources from acquisition to usage evaluation.
• Experience working in web-based content management, preferably familiar with Springshare LibApps platform (LibGuides, LibAnswers, etc.).
• Cataloging skills
• Familiarity with research information management platforms (e.g. Elsevier’s Pure)
• Proficiency and/or demonstrated capacity to learn new technologies and computer applications. This includes, but is not limited to, office software (MS Office) and platforms for project management, web searching and team communication, and learning management systems/customer relationship management/content management systems.

The Levy Library is dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

This is a hybrid position requiring some on-site collaborative and individual work.

Applications received by Monday, October 10 will receive first consideration; applications will be accepted until the position is filled. 

If you have any questions, please contact the hiring manager, Evita Rodrigues at evita.rodrigues@mssm.edu

Apply online here

Submit specified application materials to evita.rodrigues@mssm.edu.