METRO Library Council seeks a consultant to create curriculum modules on data privacy and information security for the NYC Digital Safety program. The consultant will train library staff to deliver these modules to their patrons via train-the-trainer workshops to be held during fall 2022.

We are seeking a curriculum designer first and foremost. Subject matter expertise, while helpful for this project, is not a requirement.

The consultant will:

• Work with the NYC Digital Safety program manager to identify topics to be covered in public-facing learning modules. Topics include and are not limited to: 
  • Password writing / password management
  • Utilizing multi-factor authentication
  • Making use of app settings to manage privacy settings
  • Understanding and mitigating location tracking
  • Understanding and mitigating the use of cookies
  • Making use of privacy-enhancing browser plug-ins
  • Identifying spam emails and text messages
  • Best practices for protecting your privacy when using public computers
• Write modular curriculum that covers the topics agreed upon by the consultant and METRO’s program manager
  • Components must be able to be inserted into classes delivered by library staff 
  • Components must be written so as to be combined into a longer data privacy-related workshops
• Deliver train-the-trainer workshops to library staff
  • Consultant must be willing to have these sessions recorded and available to participants following the online workshops

Deliverables include:

• Slides and handouts to be used by public library staff when delivering these modules to a library patrons
• A facilitator’s guide to be used by public library staff preparing to deliver the modules

This work can be done fully remotely. The fee for this work is $15,000. Start date is Monday, July 18. Modules must be delivered by Friday, September 16. Workshops must be delivered by Friday, November 4. 

For consideration, please send your resume and cover letter to info@metro.org by Tuesday, June 28, 2022. 

About NYC Digital Safety

NYC Digital Safety: Privacy & Security is a partnership between New York City’s three library systems — Brooklyn Public Library, The New York Public Library, and Queens Library — and METRO Library Council. With support from the City of New York Mayor’s Office of the Chief Technology Officer, this project ensures that NYC residents can rely on public libraries for their questions about internet privacy and security.

Many New York City residents use digital technology nearly every waking hour of their day. From using email at work to browsing social media on the subway to streaming television shows at home, we are consistently providing Internet Service providers and myriad online entities with a wealth of data about us. This information can be utilized to influence our behavior, and, more pressingly, can be used against us in the event of, for example, a successful phishing attempt or a data breach.

Working together, our project partners developed a series of seven online training modules that feature core concepts in data privacy and online security. These modules focus on interactions between library staff and their patrons, ensuring that residents receive up-to-date and timely information on these important issues. Phase 2 of this work is underway and will feature up-to-date training videos and curriculum for library workers to use in interfacing with members of the public.

Submit specified application materials to info@metro.org.