Columbia University is seeking an East Asian Technical Services Supervisor. The Supervisor will supervise, manage and coordinates the workflows and staff for East Asian language acquisitions and cataloging. Works within the Order and Serials Management unit in Collections Acquisition & Description. Manages vended and local copy cataloging operations for Chinese, Japanese, Korean and Tibetan acquisitions and coordinates routing materials for original cataloging. Assigns work and tasks to staff, revises and follows up to ensure quality completion. Solves problems, uses creativity to improve and optimize workflows, reports needs and progress upward to unit Head.

Responsibilities

• Oversees all acquisitions and copy cataloging activity for materials in Chinese, Japanese, Korean and Tibetan languages. Coordinate batch record loads with Libraries’ IT and Metadata Management. Manages routing of materials to Original & Special Materials Cataloging Department. Manages vendor correspondence for missing and defective items as well as all invoice errors. Communicates with selectors and library users. Handles “in process requests” and approves invoices.
• Supervises, trains, revises and documents the work of support staff of the Ease Asian team in the Orders and Serials Management unit of the Collection Acquisitions & Description Department. Communicates the unit’s priorities, goals, expectations and policies to the staff. Encourages unit productivity and morale. Signs off on timesheets and completes staff evaluations.
• Support work of Collections Acquisition & Description by aligning practices and Columbia University Libraries by participating in committees and task forces as necessary, communicating and collaborating across divisions and with colleagues in peer libraries. Works on ReCAP projects for Starr.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree and/or equivalent related experience required.
• 3-5 years of related experience.
• Familiarity with research and the academic environment
• Excellent Chinese language communication skills
• Strong English language skills for writing documentation and workflows
• Demonstrated business acumen relating to international commercial and financial practices (customs, currencies, shipping etc.)
• Proficiency with Microsoft Office production software (Word, Excel, etc.)
• Analytical skills working with statistics and data, problem solving skills, creative thinking

Preferred Qualifications

• Supervisory & training experience
• Previous library experience or knowledge of East Asian publishing trends and book trade
• Leadership qualities, organizational and management skills, ability to multi-task