The Nassau Library System, a cooperative library system that serves the 54 public libraries in Nassau County, NY, is seeking a self-starting, adaptable "people-person" to operate a 24-foot outreach vehicle and provide support for member libraries in their digital inclusion and community engagement efforts. This is an excellent opportunity for someone who wants to make a difference in people’s lives by working directly with community members in need of technology education and library services.

PRIMARY RESPONSIBILITIES

• Operates the NLS techmobile and onboard equipment at events at various locations across Nassau County, including the scheduling and documenting of techmobile events.
• Alongside library and/or agency staff, works directly with community members to assess current access to technology, digital skill level, connectivity needs, and internet use priorities, and coaches clients directly in order to meet their internet use priorities.
• Provides support to member library staff via resource sharing sessions and the development of instructional documentation on popular devices and services.
• Seeks partnership opportunities with local agencies and venues for techmobile events.
• Assists member library staff at engagement events to highlight shared services and raise public awareness of libraries, utilizing library software to conduct patron service.
• A full job description is available at nassaulibrary.org/careers.

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree in social work, public policy, technology, or combination of education, experience, certification, and/or training necessary to succeed in the position
• At least of one year of employment experience in a direct customer service role
• Ability to explain and teach basic concepts related to popular consumer technologies, internet connectivity, and common online services and applications
• Capable of producing clear and concise written instructions and project documentation
• Evening and weekend work as required, based on schedule of techmobile events
• NYS Drivers License in good standing (CDL not required) and the ability to operate and fuel a Sprinter van and elevator lift in all weather conditions
• Lifting up to 30 lbs.; Pushing up to 100 lbs. using wheeled carts; Sitting and standing for periods of time in a smaller space
• Bilingual skills strongly preferred

Compensation & Benefits

Starting salary $52,000-$62,000 depending on relevant experience and qualifications. Excellent benefits. NLS is not subject to Civil Service. This position is part of the collective bargaining unit. Professional involvement encouraged and supported.

Apply

Send resume with cover letter to the attention of Nicole Scherer, Assistant Director, Nassau Library System, at careers@nassaulibrary.org. Preference will be given to applications received by February 18, 2022, but applications will be accepted until the position is filled. NLS is an equal opportunity employer.

Submit specified application materials to careers@nassaulibrary.org.