Company Description:

The Fashion Institute of Technology (FIT), part of the State University of New York and an internationally renowned college of art, design, business and technology with a strong emphasis on liberal arts, invites nominations and applications for a Cataloging and Metadata Librarian in the Gladys Marcus Library.

The Fashion Institute of Technology, a part of the State University of New York, has been a leader in career education in art, design, business, and technology for nearly 70 years. With a curriculum that provides a singular blend of hands-on, practical experience, classroom study, and a firm grounding in the liberal arts, FIT offers a wide range of outstanding programs that are relevant to today's rapidly changing industries. Internationally renowned, FIT draws on its New York City location to provide a vibrant, creative community in which to learn. The college offers more than 45 majors and grants AAS, BFA, BS, MA, MFA, and MPS degrees, preparing students for professional success and leadership in the global marketplace.

With close ties to industry, FIT draws faculty from the city's art, business, and design elite, and from the rich academic community of the region. The college continually seeks creative faculty members who are passionate about their field and demonstrate exceptional professional capability in the core competencies of instruction design, learning enrichment, globalism, and use of technology, as well as mastery of established and emerging industry practices.

Job Description:

The Library User Services Specialist is a customer and technology service position that supports the Access & Circulation Services unit of the library in its mission. Responsibilities include participating in daily operations and collection management and providing access to library resources at library service points and through digital content.

Responsibilities & Essential Functions:

• Answer patron queries regarding library resources, services, and campus information; Page library materials; Communicate access policies; Assist patrons with the use of print and online resources; Liaise with technology assistants to support patrons upon request; Respond to queries regarding available library hardware; Provide basic telephone/chat/email reference services
• Create user-friendly user interfaces for library web pages, Libguides, interlibrary loan, and other similar end products
• Maintain organization in reading rooms by conducting stack analysis/inventories including: shelving, shifting, shelf-reading, and de-accessioning library materials
• General and specific LSP (Alma) maintenance and customization, including, but not limited to working in the Fulfillment and Reserves modules and, editing, or creating and updating items in Alma; Patron database management; troubleshooting related technical questions
• Coordinate and monitor digitization projects including workflow development and documentation within the unit; work in conjunction with library units on other digital initiatives; Compile, edit, and manage metadata and scanning; Process physical materials as needed
• Responsible for opening or closing the Library as scheduled; in the absence of the Access Services Manager, the incumbent serves as the main liaison with Public Safety and/or FIT facilities to address issues and appropriately handle all matters and procedures during closing
• Oversee student workers, provide guidance in workflows, and instruct them on unit processes including, but not limited to handling print material and working the service desk along with a variety of projects as needed
• Work in various capacities outside of the home unit to accomplish library-wide initiatives; May work at any library service desk to fill coverage gaps and provide support and services

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Requirements:

Minimum Qualifications:

• Bachelor's degree or completion of four years in an accredited post-secondary institution of learning with two years of related experience; or Associate's degree or completion of two years in an accredited post-secondary institution of learning with four years of related experience.
• Experience using library related applications such as library systems platforms (LSPs), resource sharing platforms, student information systems and content management systems.
• Working in any capacity with customer service as a focus.

Preferred Qualifications:

• Background in graphic and/or web design.

Knowledge, Skills, & Abilities:

• Knowledge of the operation of an integrated library management system, Alma experience desirable.
• Excellent customer service skills, including professional and courteous telephone communication and electronic mail correspondence.
• Proficiency in the MS Office Suite, Adobe CC or other design apps;  knowledge of web page design, web editing and social media platforms.
• Ability to work quickly and accurately with detailed data, pivot between competing priorities and integrate change into work routines.
• Ability to learn new technologies quickly and fluently.
• Ability to work independently and effectively in a collegial manner in a changing environment.
• Ability to work with a diverse community, while exercising good judgment and common sense.
• Ability to troubleshoot basic computer problems.
• Conflict resolution skills, strong communication skills, tact, resourcefulness and the ability to identify and solve problems preferred.

MENTAL REQUIREMENTS

Read Comprehend- Constant; Perform Calculations- Frequent; Communicate Orally- Constant; Reason & Analyze- Constant; Write- Frequent

WORKING ENVIRONMENT

The position is on campus, primarily in an office environment.

PHYSICAL REQUIREMENTS

Sit- Frequent; Stand- Frequent; Bend- Occasional; Walk- Occasional; Climb- Occasional; Pull- Occasional; Push- Occasional; Lift<10- Occasional; Lift 10-20- Occasional; Lift over 50- N/A; Reach- Occasional

 

Additional Information:

The UCE-FIT Collective Bargaining Agreement (CBA) dictates the compensation, benefits, and conditions of employment. 
Starting Salary: $55,644 per year with step increments per Salary Schedule 91, after one year of service and annually thereafter.
(See Successor Agreement, page 7)

• Full-Time Benefits
• Employee Holiday and Work Schedule
• Remote Pilot Program

Days/Hours: M-F, 12pm- 8pm, in person; work schedule subject to change based on needs of the department.

Review of applications will begin immediately until the position is filled.

Successful completion of a background check is required for appointment to this position once an offer has been made.

APPLICATION INSTRUCTIONS:

In order to be considered for the position, you must submit the following documents online:

• Resume
• Cover letter
• Unofficial transcript
• A list of three references with telephone numbers and email addresses

Returning Applicants - Login to your FITNYC Careers Account to check your submitted application material.

Please note that due to the anticipated volume of applications, we are unable to contact each applicant about his or her application status.

For more information about us, please visit FIT's website at: http://www.fitnyc.edu.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

EEO/ Affirmative Action Statement

FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360, titleix@fitnyc.edu.

Apply online here