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Techmobile Assistants (Substitute)
Nassau Library System
Job posted to this site on March 7th at 2:42pm
Application Deadline: April 30th 2024
Part Time
Job Description
The Nassau Library System (NLS), a cooperative library system serving the 54 public libraries in Nassau County, NY, launched a mobile service outlet in 2022 and is now seeking to develop a roster of customer service-focused library workers to occasionally assist with the operation of our Techmobile and provide support for member libraries and local partner agencies at community engagement events across the County.
These positions are not permanent and not eligible for additional benefits. NLS is not subject to Civil Service and residency in Nassau County is not required to apply.
PRIMARY RESPONSIBILITIES
- Assists the Techmobile Coordinator or other NLS staff in the operation of the vehicle and its onboard equipment at events at various locations across Nassau County
- Aides in preparing, setting up, and breaking down Techmobile equipment and supplies at events.
- Alongside NLS, library and/or partner agency staff, works directly with community members to assist them with personal technology, promote library services and offerings, and encourage the public to have increased confidence and competence with their digital skill levels.
- Works with NLS and/or member library staff at engagement events to highlight shared services and raise public awareness of libraries, utilizing library software to conduct patron service as needed.
QUALIFICATIONS & REQUIREMENTS
- At least of one year of experience in a direct customer service role
- Ability to explain and teach basic concepts related to popular consumer technologies, internet connectivity, and common online services and applications
- Working knowledge of public library services and familiarity with applications such as OverDrive and databases
- Evening and weekend work as required, based on schedule of Techmobile events
- Lifting up to 30 lbs.; Pushing up to 100 lbs. using wheeled carts; Sitting and standing for periods of time in a smaller space
- NYS Drivers License in good standing preferred
- Bilingual skills strongly preferred
Location
Various locations in Nassau County, NYCompensation
$30.00/hour
Application URL or Email
Submit specified application materials to careers@nassaulibrary.org.