Principal Responsibilities

We have an opportunity for a Research Administrative Specialist to join our team.

This person will be responsible for providing administrative and logistical support for activities, competitions, and events that develop the MSI academic network. A direct report to the Managing Director, this position supports the MSI research process.

The Role:

High-quality research and our academic network are pillars of MSI. We are looking for someone to join our team and support the knowledge generation processes for the Marketing Science Institute.  Working closely with the Managing Director and Executive Director s/he is responsible for providing administrative support for the development and dissemination of academically rigorous, managerially relevant knowledge on marketing and related topics. A successful candidate will provide support for existing research initiatives and support the process for new initiatives, including competitions and MSI awards. S/he will manage all related steps and processes, including communicating with researchers through our submission platform. S/he manages the research submission platform, related systems, and will ensure projects are updated and managed on a timely basis. 

Ideal Candidate:

You have a proven track record in administrative support, and/or project management ideally for a member-based or research organization. You have strong detail orientation, an interest in the discipline of marketing, foresight, good judgment, energy, are a strong communicator and note-taker, with excellent verbal and written skills. 

We’re a very collaborative group where every role is integrated with every other role in some way, so you’ll need to enjoy working regularly as part of a true team. You are open to new ideas -- and ready to offer your own. We are a small, nimble organization that welcomes and enjoys all types of personalities and highly values diversity in all forms.

Core Responsibilities

• Provide support for all MSI research projects (awards, proposals and co-sponsorships and other initiatives).
• Provide timely follow-up as needed, including obtaining status of items and ensuring their completion.
• Process research submissions within submissions platform, monitor entries, provide information to MSI review committee.
• Communicate professionally to both internal and external audiences, including researchers and reviewers.
• Create research agreements from templates and initiate invoice process.
• Assist with administration of award programs.
• Prepare materials for meetings including agendas and notes by compiling relevant information and data.
• Provide info from Salesforce to Research group as needed.
• Build efficiency and responsiveness into existing processes.
• Provide general administrative support.

Skills and Minimum Requirements

• B.A./B.S.

• A minimum of three years of administrative and/or project coordination experience, preferably in a research environment.
• Excellent customer assistance and communication skills.
• Proficient across the entire Microsoft Office suite.
• Extremely well organized with a strong attention to detail.
• Ability to multi-task and work independently.
• Willingness to learn new software and systems.
• Experience with CRM/database preferred (Salesforce)

Submit specified application materials to research@msi.org.