Under the direction of the One Time Acquisitions (OTA) Supervisor, oversee student staffing for the OTA unit and monitor daily workflows for the procurement of books, scores, audiovisual recordings, and other one-time purchases of collections materials for locations in New York, Abu Dhabi, and Shanghai. Hire, train, supervise and evaluate part-time student assistants. Assist the OTA Supervisor in supervising the Unit’s full-time clerical staff. Help the OTA Supervisor develop, document, implement and evaluate workflows and policies, in collaboration with other units and departments where necessary. Respond to and resolve non-routine workflow and customer service issues, referring issues as needed to the OTA Supervisor.