The Thomas Yoseloff Business Center at the Stavros Niarchos Foundation Library (SNFL) is The New York Public Library’s premier business library, offering an array of free resources for those interested in personal finance, and investing, small business, financial research, and career advancement. It also provides premium electronic resources and related services and programs for businesses of all sizes, from start-ups to established businesses seeking expansion, individuals seeking financial information from experienced investors to those managing their personal finances, and individuals managing their careers.

 

To this end, we offer:

• Expert librarians to guide research —in-person and online 
• Access to specialized business, industry, and finance databases, e-journals, and other resources that are otherwise out of reach to the average person or small business owner
• A circulating collection of both print and e-books focused on bestsellers in business, money management, and career development 
• Free, confidential, one-on-one counseling in business, personal finance, and career development from experienced and knowledgeable professionals
• Training classes and programs taught by staff and industry leaders that are not offered anywhere else

 

The Thomas Yoseloff Business Center seeks a collaborative, engaged librarian with supervisory and strategic planning skills to manage a diverse staff, as well as provide outstanding service in-person and online and offer a varied program of services to a diverse body of library users.    
 

Responsibilities: 

Under the supervision of the Business Center Manager:

• Provides a full complement of reference desk and front-line service in all subject areas represented by the business library, in person and through virtual consultations
• Teaches and develops public classes on the use of Library resources plus other topics relevant to entrepreneurs, investors, or job seekers, both in-person and through remote platforms such as GoogleMeet and Zoom
• Promotes the use of business and financial resources and collections through the creation of discovery tools and resource guides  
• Trains and assists the public and staff in the use of the library’s business and financial electronic resources
• Provides customer assistance with the entrepreneurial and business research process.
• Participates in outreach through offsite business, community, and library events  
• Assists with updates and content creation for web pages, Libguides, and training materials 
• Hosts and provides instruction in classes for visiting classes and other groups.
• Assists the Assistant Manager in the development, coordination, oversight, promotion, assessment, and reporting on programming and instruction activities.
• Assists with supervision and training of department staff. 
• Performs related duties as required

 

Required Education and Certifications 

• ALA-accredited Master’s degree in Library and Information Studies
• Public Librarian’s Professional Certificate issued by the State of New York
• Undergraduate Degree in business, finance, and/or economics

 

Required Experience

• 10 years of experience as a business librarian in a public or academic library setting with demonstrated increasing responsibility
• Demonstrated track record of successful implementation of public programs and services in a large urban public library 
• Proficiency in a second language
• Experience conducting outreach to community-based organizations and government agencies
• Experience working in the NYC small business community
• Experience working with government information sources including some knowledge of Patents and Trademarks, Census bureau data, government data related to business activities and law 
• Membership in professional library associations and relevant related organizations

 

Required Skills 

• Successfully demonstrated knowledge of business, economics and finance 

            resources in print and digital formats

• Expertise in using and teaching business digital resources
• Successfully demonstrated public service experience with a strong commitment to public service and the ability to work well with a diverse patronage
• Excellent interpersonal skills, including the ability to deal effectively and tactfully with patrons and staff
• Demonstrated ability to cultivate partnerships with community organizations to provide unique and entrepreneurial programs and services 
• Experience creating and conducting a variety of innovative programs for adults 
• Demonstrated oral and written communication skills, including public speaking and presentation skills
• Successfully demonstrated ability to work as part of a team
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
• Demonstrated knowledge of computer services including online searching, social media, reference resources and databases 
• Strong organization, time management, and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Knowledge of emerging library technologies, service, and research trends in academic and research libraries
• Adaptability, flexibility and willingness to engage in continuous learning

 

Managerial/Supervisory Responsibilities: 

• Coordinates special schedules to ensure incorporation into monthly and daily schedules
• Manages the virtual consultation service, assigning appropriate staff
• Ensures appropriate staff coverage at desks, consultations, and classes
• Responsible for monthly, weekly, and daily schedule adjustments and communicating these adjustments to staff 
• Navigates customer interactions and applies best methods to resolve issues
• Oversees the library in the absence of the Library Managers

 

NYPL Core Values:  

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

 

Work Environment

• Large urban public library

Physical Duties

• Lifting up to 15 lbs.
• Sitting and standing for periods of time
• Daily use of a computer

 

Pre-Placement Physical Required? 

No

Schedule 

35 hours per week to be scheduled during regular location hours
 

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

 

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

 

Union Salaries are determined by collective bargaining agreement(s).

 

Apply online here

Submit specified application materials to hrd@nypl.org.