The ARF Knowledge Center provides research and insights to support ARF and MSI members – leading players in the marketing and advertising ecosystem. We require an experienced business researcher with a strong strategic mindset who can interpret member questions and provide the most appropriate response for their needs, from research reports to member connections. The position calls for a meticulous but creative problem-solver, who is organized but flexible to handle fast deadlines and last minute requests.

This job is currently remote - but may require in-office work starting 2022. 

PRIMARY RESPONSIBILITIES:

• Respond to ARF-MSI member research questions by searching for and compiling appropriate content from MSI, ARF, and other sources. 
• Coordinate with member account managers and the MSI Chief Knowledge Officer to help make expert connections or engagements when appropriate.
• Become the go-to expert on MSI library content and provide content recommendations.
• Help manage the MSI library – from uploads to tagging.

DESIRED BACKGROUND & SKILLS:

• Minimum 2+ years of experience in business research – ideally related to marketing or advertising.  
• MLIS from an ALA-accredited institution OR equivalent professional or academic experience in marketing, advertising, or business research.
• Excellent interpersonal and customer service skills.
• Experience in analyzing secondary data from industry standard sources and providing synthesized reports in a timely manner.
• Strong analytical and creative thinking.
• Ability to manage multiple projects and clients in a timely manner.

Submit specified application materials to mpak@thearf.org.