METRO’s staff represent diverse backgrounds across all areas of library and information science and non-profit administration. For more information about your METRO staff, check out the bios below.

Our office can be reached at (212) 228-2320 or at [email protected]

Nate Hill

Executive Director

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Nate grew up in upstate New York and began his career in libraries at Brooklyn Public Library’s Stone Avenue Branch. After almost ten years of service and several different roles within Brooklyn Public Library, he relocated to Silicon Valley to retrain and re-tool as a web designer and developer for the San Jose Public Library. Before joining METRO in June 2015, Nate served as Deputy Director of the Chattanooga Public Library, where he led the 4th Floor project, a 12,000 square foot library loft space featuring a public access makerspace, civic laboratory, and gigabit laboratory.

Nate was named a “Mover and Shaker” by Library Journal in 2012. He earned his undergraduate degree in art from Skidmore College and an MLIS from Pratt Institute’s School of Information and Library Science. When he’s not busy library-ing, Nate enjoys hiking, camping, art, design, and tinkering alongside his wife and kids.

Davis Erin Anderson

Program Manager – Technology, Culture, and Libraries

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As Program Manager, Davis’s work focuses on understanding the impact of technology on culture at large, translating these challenges into real solutions for library staff. She is project manager for NYC Digital Safety, an NYC-funded program that informs libraries of evergreen topics in data privacy and digital security.

Davis worked with Mozilla Foundation to review and update their web literacy curriculum, resulting in the launch of Mozilla’s Core Curriculum for Web Literacy in March 2018.

In addition to planning and emceeing METRO’s symposia series, Davis has designed and facilitated a fair number of workshops on topics like data privacy & security, web mechanics, and (human) networking skills for library staff.

Kyle Brown

General Manager

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Kyle manages METRO’s member programs and services. In addition, he manages METRO’s office facility, assisting the Executive Director in ensuring the METRO office is run effectively and efficiently.

Before joining METRO in 2014, Kyle was Office Manager at Jeanne Collins & Associates, a public relations firm that developed campaigns for arts and cultural institutions. Prior to office management, Kyle worked in the music industry for Nielsen Entertainment.

Kyle received a B.A. in communication, with a focus on radio and TV, from William Paterson University in New Jersey.

Laura Forshay

Strategic Evaluation and Data Impact Manager

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Laura works closely with METRO leadership and program managers to identify, collect, and analyze relevant performance data in support of program evaluation and improvement.

Laura joined METRO in February 2010 after receiving her B.A. in History from Tufts University. She also holds a Master of Public Administration degree in Non-profit Management from New York University’s Robert F. Wagner Graduate School of Public Service.

Karen Li-Lun Hwang

Digital Projects & Metadata Librarian

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Karen facilitates the harvesting and ingestion of metadata records from libraries, archives and cultural heritage institutions throughout New York State for contribution to the Digital Public Library of America (DPLA). She also assists member institutions with hosted collections on METRO’s digital collections site Digital Culture of Metropolitan New York (DCMNY).

Prior to joining METRO in 2017, Karen worked on digital projects and as a data specialist throughout New York City in various local community archives and on national alternative energy projects. Her current research focuses on the application of Semantic Web technologies to cultural heritage materials, which she has explored both as a member of Linked Jazz and in her work as a 2016-2017 METRO Research Fellow.

Karen is a 2014-2015 ALA Spectrum Scholar. She holds an MLIS from Pratt Institute’s School of Information and a B.A. in art history from UCLA. She is a hiker, a coder, a new mother, and a practitioner of tai-chi.

Anne Karle-Zenith

Associate Director of Business Development

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As a member of METRO’s Administrative team, Anne serves as liaison between METRO members, METRO leadership and relevant METRO staff to define, develop, evaluate and sustain services and grant funding opportunities for METRO members. Previously, Anne served for 5 years as METRO’s Digital Services Manager, managing METRO’s digitization grant program, digital collection hosting service, and digital imaging services.

Before joining METRO in 2012, Anne worked for six years at the University of Michigan Library, where she managed a project to build a copyright review management system for works in the HathiTrust Digital Library, and as project coordinator for the UM/Google Books partnership to digitize the Library’s collections. She also worked for two years as a Metadata & Cataloging Librarian at Michigan State University Libraries. She graduated twice from the University of Michigan, with an undergrad degree in Business Administration, and a MSI degree from the School of Information, with a Specialization in Library Services. Before becoming a librarian she worked in the music industry, licensing music as well as other copyrighted works for use in advertising, film, television and other media.

John Mignault

Software Developer

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John is the Technology Specialist for the Empire State Digital Network (ESDN), a statewide service hub for the Digital Public Library of America (DPLA).

John has worked with digitization programs and library systems since 2006. Most recently, he was the Systems Librarian for the New York Botanical Garden’s LuEsther T. Mertz Library, where he oversaw and managed the Library’s digitization program and acted as the IT liaison for the Library. He has also been involved in the Biodiversity Heritage Library from its early days, serving on BHL’s Technical Advisory Group and representing BHL at hackathons and conferences.

John worked in corporate development for a number of years for such companies as Oxygen Media, The New York Times, and John received his MLS from Simmons College in 1994, and a B.A. in Comparative Literature from Brown University in 1980.

Shelly Mohammed


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Shelly facilitates the accounting, finance, and human resources functions at METRO. She manages membership dues and workshop fees as well.

Prior to joining METRO, for the past six years, Shelly was an Audit Senior who specialized in non-profit organizations at O’Connor Davies, LLP, a mid-sized accounting and consulting firm based in the New York tri-state area. Shelly obtained a B.S in Accounting from St. Francis College.

Diego Pino Navarro

Software Developer

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Diego is a pet and human-friendly systems architect and open source software developer from Chile. He enjoys working on Linked Data and Web Semantics, exploring ways of describing and preserving human knowledge, helping others to implement open source digital repository solutions and solving interdisciplinary problems via computer science.

At METRO, Diego develops and manages our Digital Objects Repository ecosystem, coding and integrating ideas for Islandora and Fedora. He also tries to facilitates this work by providing tools and software solutions for everyday needs.

Diego is an active Fedora 4 contributor, Islandora and CLAW Committer and recently also Release Manager, being part of the release team for the last few years and maintaining several core modules. When not developing or walking dogs, he likes to build LEGOs, make Wood toys and do hobby research on reef ecosystems.

Sarah Nguyen

Project Coordinator

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Sarah is coordinating METRO’s Preserve This Podcast project (funded by a Mellon grant) handling documentation, outreach, finance, web design, and more. Sarah received her B.A. in Economics and International Relations from the University California Davis and is currently an MLIS student at University of Washington’s iSchool. Prior to committing to libraries and archives, she’s worked in finance, food service, agriculture, tech, open access and textbook publishing, and urban planning. When she’s not tweeting @preservethispod, she’s keeping up with conversations around diversity and inclusion strategies, open source open access, managing data responsibly, archiving dance and audio, and figuring out how libraries can keep being Libraries in support of individuals and communities.

Margo Padilla

Manager of Archival Solutions

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Margo manages METRO’s strategic initiatives, including program development, emerging technologies and member services, and other special events and projects to support METRO’s strategic goals.

Before joining METRO in 2014, she was a resident in the inaugural cohort of the National Digital Stewardship Residency program, working at the University of Maryland Libraries and Maryland Institute for Technology in the Humanities on access policies, reference procedures, and research support for born-digital collections. Prior to that, she worked for seven years at The Bancroft Library at the University of California, Berkeley on digital projects and initiatives. Margo received her MLIS with a concentration in Management, Digitization, and Preservation of Cultural Heritage and Records from San Jose State University and her undergraduate degree from the University of California, Berkeley.

Mark Parson

Delivery Services Coordinator/Administrative Support Assistant

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Mark Parson provides critical support for a wide range of activities at METRO. In addition to working with our delivery service team to ensure that our member institutions receive quality service from our METROCard program, he helps develop and maintain METRO e-mail lists, handles room set-up for METRO events, and administers the Coordinated Collection Development Aid (CCDA) program.

Mark is one of our longest-serving staff members, having started at METRO in 2006.

Nathalie Reid

Hospital Library Services Program (HLSP) Manager

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As the Hospital Library Services and Program Manager, Nathalie works with member organizations to provide new resources and services for users. She coordinates and administers METRO’s HLSP and MISP grant programs. She also runs the HLSP Advisory Council, and plans workshops, trainings, and events for the program.

Prior to her work at METRO, Nathalie was the Data Services and Technology Librarian for the National Networks of the Library of Medicine where she maintained the digital content related to data literacy. She was an active participant in Library Carpentry where she was trained in GitHub, Tableau,
OpenRefine, Voyant,, R, and Python. Nathalie also worked for the National Center for Child Traumatic Stress for six years where she managed and developed website content for as well as social media campaigns. She is an active member the Medical Library Association where she presents at annual conferences and publishes in organizational publications.

Molly Schwartz

Studio Manager, Imaging and Recording Specialist

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Molly manages METRO’s studio space, which includes an audio recording booth, imaging and digitization station, AV media transfer rack, and digital forensics station. She is also the host and producer of METRO’s podcast, Library Bytegeist.

Molly first joined METRO as part of the first METRO fellowship cohort in 2016. She moved to New York City from the Nordics, where she completed one year of a PhD in Media and Communications at Malmö University and was a Fulbright grantee at the Aalto University Media Lab in Helsinki in 2014-2015. She was part of the inaugural cohort of National Digital Stewardship Residents in Washington, D.C. and worked at the U.S. State Department as a data analyst.

Molly holds an MLS with a specialization in Archives, Records and Information Management from the University of Maryland at College Park and a BA/MA in History from the Johns Hopkins University.

Madjalia Seynou

Assistant Controller

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Madjalia assists the controller in facilitating accounting, finance, and human resources functions at METRO. She manages operational data, maintains data accuracy, and assists in special projects.

Prior to joining METRO, Madjalia was an Assistant Controller at MOF Microcredit, a partnership company based in Burkina Faso. Madjalia obtained a B.S in Economics and Management from the University of Ouagadougou, and an MS in Accounting from St. John’s University.

Kerri Willette

Deputy Director

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Kerri partners closely with everyone on staff to grow and enhance METRO’s organizational infrastructure. In addition to her administrative role at METRO, Kerri coordinates activities of the Empire State Digital Network (ESDN), a statewide service hub for the Digital Public Library of America (DPLA).

Kerri has worked with digital collections and content in academic, museum, and consortial settings since 2001. Her career has included project planning, metadata creation, and digital project work at various institutions in the midwest including DePaul University Libraries, The School of the Art Institute of Chicago, Columbia College Chicago Library, and the University of Wisconsin-Parkside. Kerri received her MLS from the University of Illinois Graduate School of Library and Information Science LEEP program in 2005.