Empire State University invites applications for the position of Senior Director of Operations for Scholarly Support within the Office of Graduate Studies and Scholarly Supports.

The Senior Director of Operations for Scholarly Support will provide leadership and strategic direction for library operations, overseeing professional staff and guiding the planning, implementation, and assessment of cross-functional initiatives spanning graduate studies, the library, and sponsored programs. This position will serve as the primary liaison with key internal and external partners in advancing the mission of Scholarly Supports.

The incumbent will be responsible for developing and managing collections and access strategies, ensuring efficient and compliant systems for resource provision. In addition, the Senior Director will lead research support services for faculty, students, and staff engaged in course development, scholarly publications, and the pursuit of grants or other external funding opportunities.

The role also encompasses oversight of assessment activities related to scholarly support, including coordination of subscription reviews, evaluation of research support effectiveness, and the development of curricular support services such as reference assistance and information literacy instruction.

Responsibilities include:

• Provide leadership in managing library operations and in developing long-term strategies to enhance service delivery and advance process improvement.
• Mentor, supervise, and foster the professional development of library staff.
• Oversee and administer the library’s content and acquisitions budget to ensure effective resource allocation.
• Coordinate the compliant and efficient provisioning of scholarly content, tools, and resources.
• Direct the assessment and evaluation of designated areas of scholarly support.
• Serve as the primary liaison with key internal and external partners in advancing the mission of the Office of Scholarly Supports.
• Coordinate and evaluate cross-departmental initiatives involving scholarly support functions, fostering collaborative relationships with graduate studies, sponsored programs, instructional design, and the academic colleges.