• Supervises full-time clerical, para-professional and part-time employees, including hiring, scheduling, and training.
• Oversees & develops plans and projects relating to the primary print collection.
• Formulates and enforces rules and policies regarding circulation and access.
• Sets and publicizes library opening hours and arranges for library staffing.
• Manages the library’s Alma Fulfillment/Circulation module, including maintaining and updating circulation policy settings, troubleshooting system issues, and developing statistical reports.
• Oversees library physical space, including booking and access issues.
• Monitors the physical state of the collections and library facilities, reports, and arranges for the resolution of issues.  
• Along with Document Delivery, coordinates the physical delivery of library material to faculty offices. 
• Manages the course reserve program and collection.

Management Responsibilities  

• Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training, developing and managing performance.
• Monitors and tracks patron usage of library facilities and the collection.
• Serves as a contact with Public Safety over security issues.
• Carries out social media policy and strategy.

Additional Functions

• Contributes to the planning and management of library public programming.
• Edits, evaluates, and generates content for the website and maintains the library’s digital signage.
• Oversees the microform collection, including filing and the maintenance of viewing hardware.

Required Qualifications: Education and Experience

• M.L.S. or equivalent from an A.L.A. accredited library school.
• Minimum of 2 years of experience working in a circulation department, including supervisory responsibilities.

Required Qualifications: Knowledge and Skills

• Experience with troubleshooting and system configuration of an
  integrated library system or library services platform, with a strong focus on circulation and course reserve management;
• Demonstrated ability to successfully initiate, track, and manage projects;
• Strong customer service skills, with an ability to resolve patron inquiries and concerns in a professional and friendly manner.
• Ability to work cooperatively and maintain effective working relationships with colleagues, faculty, staff, and students.
• Excellent communication skills.

Preferred Qualifications

• Experience with troubleshooting and system configuration of Alma.
• Strong management experience, including a record of effectively managing, developing, and motivating staff.
• Experience with or demonstrable interest in developing & managing digitization projects.