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Staff


Jason Kucsma
Executive Director
jkucsma@metro.org
(212) 228-2320 Ext 123
 
Jason has broad experience in library science including emerging technologies, digitization, and online and interactive research and learning programs,  He was formerly Interim Director and, before that, Emerging Technologies Manager at METRO, working to expand and enrich METRO’s online presence and interactive capabilities. He also managed METRO's Digitization Grant Program and managed resources, training and referral services associated with digitization, digital preservation, and emerging technologies issues. Jason has also led multiple efforts at METRO to expand services in diverse areas including change management, strategic planning and professional development for library organizations.
 
Prior to joining METRO, Jason worked as the founder and publisher of a nationally distributed, award-winning independent culture and politics magazine (clamor) and was a founding organizer of a national conference for independent media makers. Jason received his B.A. in Interpersonal Communication and his M.A. in American Culture Studies from Bowling Green State University and an M.L.S. from the University of Arizona School of Information Resources and Library Science.
 
Laura Forshay
Professional Development Manager
lforshay@metro.org
(212) 228-2320 Ext 110
 
Laura organizes many aspects of the Professional Development events and workshops held at METRO.  In addition to answering registration requests and concerns, she is a key point of contact for our instructors. She strives to ensure that Professional Development at METRO is an enriching and positive experience for all.  Laura joined METRO in February 2010 after receiving her B.A. in History from Tufts University.
 
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Anne Karle-Zenith
Digital Services Manager
annekz@metro.org
(212) 228-2320 Ext 110
 
Anne manages the suite of digital services at METRO, including METRO's Digitization Grant Program and managed resources, training and referral services associated with digitization, digital preservation, and emerging technologies issues.
Before joining METRO in 2012, she worked for six years at the University of Michigan Library, where she managed a project to build a copyright review management system for works in the HathiTrust Digital Library. During her first 3 years at Michigan, she served as project coordinator for the UM/Google Books partnership to digitize the Library’s collections. She also worked for two years as a Metadata & Cataloging Librarian at Michigan State University Libraries. She graduated in 2003 from the University of Michigan School of Information with a specialization in Library Services. Before becoming a librarian she worked in the music industry, licensing music as well as other copyrighted works for use in advertising, film, television and other media.  
 

Lawi Laktabai
Assistant Finance Manager
llaktabai@metro.org
(212) 228-2320 Ext 124

Lawi provides support to METRO's Finance Manager in managing accounts and payroll processing. Previously Lawi was a staff accountant with O’Connor Davies Munns and Dobbins, LLP, an accounting and consulting firm based in the New York tri-state area. Lawi received a B.A. in education arts with a focus on English and literature from Moi University in Kenya and a B.S. in business administration and management with a focus on finance from Bloomfield College in New Jersey.
 

Joan A. Napolitano
Hospital Library Services Program Manager
jnapolitano@metro.org
(212) 228-2320
 
Joan oversees all aspects of the Hospital library Services Program from managing services, budget planning, working with vendors and holding the HLSP annual meeting. She also coordinates the administration of HLSP grants, including Collection Development Grants, Technology Grants and Medical Information Services Program (MISP) Grants. Previously, Joan was the library director for the Catholic Medical Centers of Brooklyn and Queens. She received her B.A. at the College of New Rochelle and earned her MSLS from Long Island University. Joan is also a longstanding member of the AHIP MLA.
 

Tom Nielsen
Member Services Manager
tnielsen@metro.org

(212) 228-2320 Ext 116


Tom Nielsen joined METRO in 2006 as Member Services Manager. In this capacity he manages a wide range of member programs and services and provides information about membership benefits to prospective members. He also regularly visits and meets with METRO members on site to make sure that METRO services are meeting their needs effectively. Tom will also contribute to important efforts to expand METRO’s membership base including essential research to develop new membership categories and more targeted programs and services.

Tom earned a B.A in English from the University of Minnesota and an M.L.S. from the University of Maryland, College Park. Prior to joining METRO, Tom worked for eight years as a solo librarian at Hazen and Sawyer, PC. In this position he gained firsthand experience in library management and collection development.

Mark Parson
Administrative Support Assistant
mparson@metro.org
(212) 228-2320 Ext 121
 

Mark provides support for a wide range of program and staff activities at METRO. He helps develop and maintain e-mail lists, handles set ups for METRO programs and courses, and provides support for METRO delivery and interlibrary loan services.

Robert Schmidt
Special Projects Manager
rschmidt@metro.org
(212) 228-2320 Ext 114
 
Robert administers many of METRO's most important and popular programs, including METRO’s Delivery Service and the NOVEL training program. He also coordinates the administration of Cooperative Collection Development Act grants and assists the Executive Director with METRO's political advocacy efforts. One of Robert's largest undertakings has been the development of METRO's membership directory. Prior to joining METRO in 1994, Robert was involved in public policy. He has a B.A. in History and Political Science from SUNY Buffalo.
 
G.P. Varshneya
Controller
gvarshneya@metro.org
(212) 228-2320 Ext 118
 
G.P. handles finances and accounting at METRO. He manages membership dues and coordinates delivery service fees. Before he joined METRO in 2002, G.P. worked for several non-profit organizations in New York and Washington, D.C. He earned a Bachelor of Commerce degree in Business and Accounting from Barahaseni College in India, and Bachelor of Laws and Master of Arts in Economics degrees from Aligarh University, also in India.