Supervisor of Information Technology Services
Job posted to this site on November 23rd at 1:49am
Position Description: Supervisor of Information Technology Services Reports to: Library Director Status: Exempt General Statement of Duties: Advises the Library Director on technology related matters, including the procurement of hardware and software. Ensures that computers and peripherals are available for use at all times. Supports and instructs staff and patrons in the use of technologies. Manages the operation of all social media sites. Responsibilities: • Supervises assigned staff, including scheduling, training, and designating tasks, as well as reviewing workflow and procedures to ensure maximum quality and efficiency. • Identifies methods of training staff in the use of various technologies. • Provides assigned staff with periodic verbal and written evaluations. • Develops and presents programs/workshops/classes on a variety of technology related topics of interest to the public, on and off site. • Maintains appropriate records related to software licenses, warranties, network configurations and topology, performance, and condition. • Performs routine hardware testing, maintenance, and repair. • Makes recommendations on hiring of any outside consultants as needed. • Oversees third parties involved in the installation, configuration, and repair of computers, peripherals, and network equipment. • Serves as webmaster and performs maintenance of the Library’s website. • Assists in developing technology plans for the library, and recommending updates. • Assists in developing a technology-based annual budget for the Library. • Oversees the operation of all social media sites and platforms. • Works with appropriate library staff to seek and implement grant funding for both new and continuing projects. • Develops proficiency in setting up and operating remote meeting online. • Submits monthly and annual reports on the progress of objectives as assigned. • Works days, evenings, and weekends as needed. • Provides after-hours support as needed. • Participates in, and encourages staff to participate in, professional development opportunities. • Performs other job-related tasks as assigned. • Maintains an appropriate professional appearance in dress and manner at all times. Qualifications: • Degree and/or certification in a computer science related field from an accredited institution. • At least three years of experience in computer network operations, maintenance, and repair. • Working knowledge of the Windows operating system and software programs such as Microsoft 365, as well as other public access technologies and applications. • Demonstrated experience in the following areas: flexibility, initiative, teamwork, staff and customer relations. • Must possess strong problem solving skills. • Must have excellent verbal and written communications skills. • Must possess a valid driver’s license. Physical Requirements: Independent body mobility to stand, walk, bend and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach and grasp, hand write or use computer keyboard. Vision sufficient to see/read, perceive color, prepare and analyze written and computer data, operate equipment, and determine the accuracy and thoroughness of work as well as observe general surroundings and activities. Ability to communicate effectively orally and in writing as needed. Ability to lift or move 10 pounds or more on occasion.
How to Apply
Submit specified application materials to email@example.com.