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Senior Library Clerk - Access & User Services - The New School

Posted on June 07, 2019

Description

The New School Libraries seeks a union clerical position full-time Senior Library Clerk 3PM- 11PM.

Responsibilities

The New School Libraries seeks a full-time Senior Library Clerk to work primarily 3PM- 11PM Wednesday-Sunday. Reporting to the Assistant Director of Weekend and Delivery Services, this is a union clerical position.

• Answer and direct patron generated questions through a variety of mediums. This includes live interactions, phone, email, Libanswers and chat services at all library locations.

• Assist patron navigation with library reserves, online resources and the onsite physical collection.

• Assist and direct patrons with library technology, including but not limited to scanning, printing, bookable conference rooms, and the library laptop lending service.

• Proactively supervise and train student workforce.

• Perform all circulation operations, including in-house and off site.

• Perform all stack maintenance operations including off site processing, shelving and shifting.

• Opening and closing library locations as necessary.

• Understand, apply and work with staff to document library policy.

• Work with patrons and staff to efficiently process patrons disputes and fines.

• Work with the Archives and Special Collections staff to make Special Collections material available at the University Center Library.

• Assist with library collaboration room booking schedules.

• Use and troubleshoot Aleph online circulation system.

• Attend circulation staff meetings and perform library duties at all New School Libraries.

• Report to locations as needed.

• Perform other duties as assigned.

Qualifications

• High degree of computer literacy, including the use of automated library systems.

• Excellent interpersonal skills, written and oral communication skills.

• Ability to discern problems and initiate appropriate actions toward resolutions.

Preferred Qualifications:

• Public or academic library work experience.

• Coursework in Library and Information Science.

• Supervisory experience.

Location

Manhattan , NY USA

URL

https://careers.newschool.edu/postings/17382

To Apply

https://careers.newschool.edu/postings/17382