IT User Support Specialist (Temporary) - Rutgers University Libraries

Posted on March 06, 2019


Rutgers, The State University of New Jersey, is seeking an IT User Support Specialist for Libraries Technical and Automated Services Unit.

Among the key duties of this position are the following: • Provides end-user support with hardware, software, operating systems, and networking issues. Provides system administration for Windows servers, including using Veritas BackupExec and Active Directory. • Installs and troubleshoots software and hardware used by faculty and staff. • Provides support for the Office 365 platform. • Provides support for wireless, mobile, VoIP, video conferencing and instructional technologies. • Documents all work performed in our ticketing system. • Performs other departmental duties as needed and as assigned in this area.

•This is a six month appointment. •Clean driving record.


• In-depth familiarity with Windows 10 workstation software is required.

• Must have troubleshooting experience with Windows and Mac software, as well as networking issues relevant to workstations, servers, and networking devices.

• Experience with BackupExec and Active directory are desired.

• Must have excellent interpersonal and communication skills.

• Must have valid driver’s license, as the position requires travel between the New Brunswick/Piscataway libraries.

• Must be able to work independently and with teams Equipment Utilized


$20-$25 per hour


Piscataway, NJ

To Apply