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Hourly Support Staff - Fordham University / Lincoln Center Campus / Quinn Library

Posted on April 01, 2019

Responsibilities

• Reports to Head of Access, Information and Collection Services & Operations.

• Opens & closes Library Services Desk on Sundays.

• Provides courteous and efficient customer service to all library patrons regarding all facets of library operations in the evening and weekend.

• Provides general Circulation services – collecting or waiving fines; general information, etc.

• Accepts and processes all Intercampus and Interlibrary loan requests for students and faculty.

• Fulfills document delivery requests – prompt scanning and e-mailing of needed articles.

• Helps manage Manual Recall Processing - upholding efficient sharing of the library collection among all patrons.

• Assists in AV when needed.

• Performs all Reserve Desk duties, which include Ares course management procedures.

• Provides patron assistance with KIC scanner operations, public printing, and general library catalog database searching.

• Edits book records in SIRSI Workflows.

• Assists with stack maintenance tasks (i.e. shelf reading & audits) which includes coordinating weeding and shifting projects with other library staff.

• Oversees library student assistants performing a variety of tasks.

• Conducts opening or closing duties as required, including being responsible for the cash register tally, turning off all Desk PCs, and opening up the overnight drop bin.

• Functions as a liaison with the evening and weekend Library Security personnel, ensuring library regulations are followed.

• Other tasks as assigned.

Qualifications

• B.A. preferred with academic library experience.

• Prior experience in library related customer service evaluation preferred.

• Must have a working knowledge of Microsoft Office applications, Library of Congress classification, OCLC, SIRSI workflows, and online catalog and database searching.

• Must be capable of light lifting and shelving activities.

• Must be self-motivated, highly detail oriented with the ability to prioritize tasks.

• Must possess excellent communication skills, both written and oral.

• Must be able to work well with others and coordinate shared tasks.

• Must be willing to work at RH or Westchester campus if necessary.

• Strong commitment to public service required.

• Mandatory competency test.

Compensation

Commensurate with experience

Location

140 w 62nd street, New York NY 10023

URL

https://www.fordham.edu/download/downloads/id/12617/hourly_support_staff-quinn_library_h00210_32919.pdf

To Apply

SEND LETTER, RESUME: Nick Alongi, Head of Access, Information, Collection Services and Operations; [email protected]

Contact Information

[email protected]