The Head of Patron Services oversees Circulation, Reserves, Reference, and other public services functions.
Supervise 1.0 FTE Librarian and 25-30 student workers; configure and deploy Patron Services technologies, including but not limited to the Innovative Sierra library services platform, Springshare LibGuides CMS, and Mendeley Institutional Edition research management software suite. Provide in-class instruction, create research support resources in multiple formats, assess Patron Services and ensure excellent service quality. Liaise to certain academic departments to optimize collections and services; gather statistics and report on unit activities.
ALA accredited MLS; commitment to providing superior customer service; 3+ years academic library experience, including supervision; knowledge of trends in Reference and Instruction services; excellent written and oral communication; experience configuring library technologies; ability to provide leadership in a busy, changing environment.
Commensurate with experience
Purchase, New York
Please send a cover letter and resume to [email protected]
Manhattanville College, 2900 Purchase Street, Purchase, NY 10577