Reporting to the President and CEO, the Chief Branch Library Officer (“CBLO”) will lead a diverse staff of over 1,400 library professionals and manage an operational budget of $120 million: the largest urban public library in the United States.
The CBLO will collaborate with the executive team and external partners to deliver world class library service as envisioned by the Library’s strategic priority, More People Reading More. The CBLO will lead a dynamic team from across the NYPL network of 88 neighborhood branch libraries, BookOps, and Customer Experience to deliver a connected, high-caliber, innovative, and accessible portfolio of services including: circulating collections, reference, information and technology access, and engaging programs.
The CBLO will be a proven champion for service excellence, committed to building valued partnerships, and will continuously advance NYPL’s potential to educate, empower, and enrich the lives of people in NYPL’s communities. The CBLO will demonstrate transformational leadership and execute innovative strategies to achieve long term operational effectiveness while also modeling and promoting the Library’s core values of being helpful, resourceful, and curious.
This unique opportunity provides an exceptional leader, attuned to a diverse community in a vibrant city, to lead an energized and dedicated team at a time of exciting change at the New York Public Library.
Lead efforts to bring together the resources of the branch libraries, supporting units, and the Library’s strategic vision to champion our mission to inspire lifelong learning, advance knowledge, and strengthen our communities
Lead and inspire the public service team in the design, development, delivery, and assessment of services and programs
Foster a culture of diversity, equity, and inclusion for staff and patrons
Oversee the development of circulating collections and information strategy to anticipate and meet patrons’ needs
Collaborate with internal leaders to ensure that the Library’s communities benefit from the full suite of services offered in the branches
Articulate library goals and objectives for staff and the public; actively solicit input and buy-in from the Board of Trustees, senior leadership, staff, and community constituents
Cooperate and partner with other libraries, agencies and organizations on behalf of NYPL
Advise the Chief Operating Officer on capital improvements and program design for new and existing facilities
Serve as the staff lead, along with the Mellon Director of the Research Libraries, to the Program & Policy Committee of the Board of Trustees
Develop donor relationships and grant opportunities
Assume leadership roles in local and national library organizations and actively advocate for library issues on a local, state, and national level
Master’s of Library or Information Science from an ALA accredited program
Ten (10) or more years of progressively increasing management responsibility in a large/complex urban public library network of service points with a union and non-union workforce
Demonstrable experience working with staff at all levels and a proven ability to manage strategically, impact and influence key stakeholders, transform organizations, and innovate in and with a diverse community
Strong knowledge of emerging trends and technologies in the libraries with an ever-increasing focus on understanding and serving individual communities’ information-related needs
Proven success developing and leading strategies, processes and initiatives that enhance the customer experience
Demonstrated experience in budget and resource development and management Demonstrated ability to build consensus among diverse groups
Exceptional interpersonal and communication skills, including the ability to deal effectively with diverse constituencies, including staff, donors, Board members, community leaders, and elected officials
Experience partnering with educational, cultural and community based organizations, and a deep understanding of local and national library service issues
Commensurate with experience
New York, NY
The New York Public Library has retained Park Square Executive Search to assist in the search for the next Chief Branch Library Officer. Nominations, inquiries, and applications may be sent in confidence to:
Jonathan Fortescue, Managing Partner or Kyle Meingast, Principal +1 617 401 2991 [email protected]
The New York Public Library