The Assistant Digital Literacy Coordinator will assist the Digital Literacy Coordinator with technology training and digital literacy initiatives system-wide and act as the on-site supervisor for Queensbridge Tech Lab to provide technology training for all age groups.
-Oversees the implementation of standardized computer class offerings, including the development of the curriculum, instructional materials and assessment tools at Queensbridge Tech Lab. -Liaises and provides support to customers and various departments to ensure that the Queensbridge Tech Lab is leading the field in quality of technology training and outcomes. -Establishes and monitors program standards and performs ongoing analysis of community needs. Ensures that technology training offerings and programs are consistent and high quality. -Analyses the availability of technology resources at the Queensbridge Tech Lab and advocating for appropriate equipment and resources for Computer Literacy Instructors and other technology training staff. -Conducts outreach to the technology sector in Queens, especially the Long Island City region, with the intent of bringing customers into the library and building partnerships to offer more advanced technology training.
-Bachelor’s Degree required. -Three (3) years of experience in technology training required. -Two (2) years of supervisory experience required. -Must have four (4) years of experience providing excellent customer service to a high volume of customers. -Demonstrated initiative and the ability to see a project through from inception to completion. -Advanced computer proficiency, including MS Office (Word, Excel and PowerPoint).
PREFERRED QUALIFICATIONS: -Master’s Degree preferred. -Project management experience preferred.
Long Island City, NY
Please email your resume and cover letter to: [email protected] and reference “Assistant Digital Literacy Coordinator – QLWEB” in the subject line. Resumes will only be accepted by email.