• Full Time
  • Elmsford, NY
  • Interested candidates should send cover letter, resume and three professional references by November 30th to IT+JOBS@wlsmail.org with the position title included in the subject line of the email.

Website Westchester Library System

Summary of Duties

 

·        Assist the Systems Librarian with the day-to-day duties that are associated with the maintenance of the ILS.

·        Generate statistical reports and provide them to system users.

·        Document and evaluate resolutions and analyze trends for ways to prevent issue reoccurrence.

·        Apply diagnostic utilities to aid in troubleshooting.

·        Audit data on a regular basis to ensure data integrity and quality.

·        Communicate application problems and issues to key stakeholders, including management, staff, and member library directors.

·        Perform other duties related to library services as needed to accomplish the goals of the department, division, and library.

·        Respond to staff support request dealings with the ILS using a help desk ticketing system in a timely manner.

·        Visit member libraries to assist with training and troubleshooting as needed.

 

Position Requirements

 

·        Bachelor’s degree in related field and substantial relevant work experience, or six or more years equivalent combination of education and experience.

·        In-depth, hands-on knowledge of and experience with an Integrated Library System (ILS) in a consortium environment, preferably Evergreen version 3.0 or higher.

·        Demonstrated understanding of client/server environment, and experience with software applications needed to administer application environments. This may include Microsoft Windows Server, UNIX/Linux, Oracle/SQL Server, XML, PNX, etc.

·        Knowledge of cataloging principles, including MARC and RDA, is desired.

·        Demonstrated proficiency and capabilities with personal computers and software, the Web, and library-relevant information technology applications. Working knowledge of standard computer office applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint or other productivity software.

·        Broad knowledge of library business practices and expectations.

·        Ability to present ideas in business-friendly and user-friendly language.

·        Very strong customer service orientation.

·        Able to develop and interpret technical documentation for training and end user procedures.

To apply for this job email your details to it+jobs@wlsmail.org