Website The New York Public Library

NYPL’s Outreach Services and Adult Programming Department is responsible for supporting the library to deliver branch programs to the general adult population and targeted outreach to underserved communities.

The Associate Manager is responsible for developing and implementing a wide range of programs in branches to help connect the NYPL to local communities through reading and the library’s collections.

The position will collaborate with branch staff, other NYPL staff and external agencies to research, develop and implement innovative programming initiatives.  Integral to the role is its function in providing expert advice, support and training to branch staff.

Principal Responsibilities
Reporting to the Manager, Adult Programming, the Adult Programming Associate Manager will:

  • Maintain expert knowledge in approaches to library programming, and help to identify and develop opportunities to develop quality, new programs that promote reading and the library’s research collections, and help to connect branch programs with new audiences
  • Work collaboratively to identify adult programming goals and strategic priorities and help to communicate these effectively to staff and other key stakeholders
  • Work strategically with departments across NYPL to develop, plan, implement and promote centrally coordinated annual branch program priorities and new program initiatives
  • Help to sustain a supportive and collegial environment for branch programming staff, both through regular in-person meetings and online communications
  • Provide branch staff with sound program development and logistical recommendations, encourage effective planning and share information on best-practice principles related to programming
  • Vet proposals and potential presenters for centrally produced programs for their quality and strategic fit with the library’s overall strategic goals; and provides advice and support to branch staff on vetting programs at a local branch level
  • Develop and maintain a regular cycle of branch program evaluation, identify key successes and make recommendations for improvement
  • Maintain up-to-date policies and procedures, develop planning tools and lead programming related training and information for to support branch staff deliver a high standard of adult programming
  • Develop new programming partnerships with non-profit organizations and government agencies, coordinate contracting and assist with problem-solving
  • Contribute content and programming ideas to Adult Programming communications tools (eg. regular staff newsletter, adult programming list serve)
  • Manage programs within available budgets and makes decisions for how programming budgets are distributed, monitor project spending, and provide reports as needed
  • Perform related duties and work on special projects as required

Required Education & Experience

  • Bachelors Degree, in relevant area of specialization (eg.  Librarianship, Arts and Humanities, Community Development).
  • At least 3-5 years relevant work experience

Minimum Qualifications

  • Strong project development, implementation and management abilities including demonstrated organizational skills and the ability to manage conflicting priorities
  • Experience in program design and implementation across a network of locations
  • Ability to exercise sound judgment, identify and assess problems and act decisively to implement appropriate solutions or recommendations
  • Excellent interpersonal skills including the ability to collaborate, communicate ideas, generate support, negotiate and resolve conflict
  • Ability to work productively across a range of projects, both independently and as a member of a small team
  • Excellent oral and written communications skills including ability to produce quality documents, reports and verbal information confidently to a range of audiences
  • Commitment to diversity, inclusion and providing high quality public service
  • High level of creativity, flexibility and initiative in effective community outreach and public programs development and delivery

Preferred Qualifications

  • Experience of developing and implementing programs in a public library context
  • Masters Degree, in relevant area of specialization (eg.  Librarianship, Arts and Humanities, Community Development)

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work

Work Environment

  • Office setting
  • Public library setting

Physical Duties

  • Light lifting required
  • May require travel within NYC

Monday-Friday 9am-5pm/10am-6pm

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