Website Jersey City Free Public Library

JOB TITLE: Public Information Assistant (Communications Coordinator)

DIVISION: Communications & Outreach

LOCATION: Gardner Main Library


WORKWEEK: 9:00 a.m. to 5:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed.

* Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities and activities, may change at any time with or without notice.

About Jersey City and the Jersey City Free Public Library (JCFPL)

At JCFPL we are growing to serve the increased needs of our community!

Jersey City, NJ is the most diverse community in the U.S. (See: It is also the largest city in Hudson County, NJ and likely, with the next U.S. Census, to be the largest city in the State of New Jersey with a population nearing 300,000.

The JCFPL is the largest municipal library in the State of New Jersey with 10 locations and a bookmobile. Our staff of nearly 140 provides services in a wide range of languages including English, Spanish, Hindi, Gujarati, Arabic and Tagalog, among others.

About the Position

The JCFPL is seeking a bright, dynamic, outgoing, collaborative and enthusiastic individual to coordinate and produce written materials for publication and distribution to the Jersey City community and Library staff.

The Public Information Assistant (Communications Coordinator) will be responsible for drafting and editing written copy to drive and support the Library’s communications efforts. The individual in this role will work closely with other members of the Communications & Programs Team, and interface with other Library staff throughout the organization. The Public Information Assistant must have a passion for working as a member of a team to reach a shared vision.

The ideal candidate will have a facility with and enthusiasm for writing; a willingness to learn and grow as a member of a team; an energetic approach to internal and external communication; courtesy, flexibility and a sense of humor.

Specific Job Duties:

The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment to the position.

• Coordinates, produces, and distributes written communications to acquaint the general public and Library staff with the functions, programs, regulations, policies and procedures of the Library system, including its collections, programs, resources, and facilities.
• Works closely with other members of the Communications & Programs Team to coordinate the production of high-quality, relevant, brand-aligned informational, promotional, and directional materials.
• Drafts and proofreads copy for written materials such as program descriptions, newsletters, press releases, webpages, pamphlets, correspondence, and other documents.
• Gathers information from Library staff and research sources for the development of written materials.
• Reaches out to and fields contacts from media outlets with an interest in Library activities and updates; manages press contact lists.
• Assists with preparation of and archiving of materials related to Board of Trustees proceedings.
• Collaborates in development of a strategy for the Library’s messaging and an overall standard for copy.
• Assists with managing content for Library website and social media platforms.
• Assists with managing data relevant to communications with community organizations and patrons, including contact information and platform analytics.
• Collaborates on maintaining Communications & Programs Team press files and records, including the Team’s press and copy archives.
• May assist with training and supporting staff in the development of written materials.
• Assists members of Communications & Programs Team with other duties as needed.

Required Experience:

• Knowledge of modern public information, public relations, and advertising techniques and devices.
• Knowledge of the conventions and the form and style required for published written and visual materials.
• Ability to review and edit written material and to proofread copy.
• One year of experience in work involving the collection, analysis, and dissemination of information in the field of news media and/or public relations, publicity, and/or advertising.

Essential Skills:

• Ability to communicate effectively and positively with all Library staff, the Library’s community partners, and members of the public.
• Basic experience or greater with Microsoft Office 365, mainstream social media platforms and management tools, web-based livestreaming and meeting tools, wysiwyg web editing tools, and one or more CRM/contact management systems (for example, Constant Contact, Mailchimp, etc); willingness and ability to improve and learn new skills in this area.
• Availability to work occasional evenings and weekend shifts as required by events schedule.

Preferred Skills:

• High School Diploma or GED; College Degree is a plus.
• Knowledge of Jersey City’s population, geography, and/or local government.
• Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Gujarati, Tagalog).

To apply for this job with the Jersey City Free Public Library, please email the following to, noting the full name of the position you are applying for in the subject line (including any portion of the position name that appears in parentheses):
• your current resume;
• writing sample of 1 page or less demonstrating your experience in producing copy for publication.


This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required for the employee for this job. Duties,
responsibilities and activities, may change at any time with or without notice.

This job description is associated with a Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to eventually qualify for Civil Service job titles based on the experience and skills outlined in the relevant Civil Service job description.

This position is subject to residency requirements as set forth in the New Jersey First Act.

To apply for this job email your details to