The New York Public Library provides reference and instruction services to an astounding array of researchers. Join the reference teams of the Stephen A. Schwarzman Building and AskNYPL for a discussion of recent initiatives, traditional services, and the challenges and opportunities inherent in providing public services for such a varied community.
We’ll meet in the recently opened Center for Research in the Humanities for a discussion of the Library’s collaborative approach to reference services, followed by a choice of tours of the Schwarzman Building research and collection spaces or a more in-depth discussion or of the offices of AskNYPL, the Library’s renowned virtual reference service.