Multidisciplinary Librarian

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  Liaison with digitizing company, arranging for 30 years of journals to be digitized.


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  Creating, editing, and embedding metadata into PDF copies of journal articles.


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  Organizing, constructing and implementing copy for NEHA’s BEPress Digital Commons site.


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  Setting up and updating BEPress Digital Commons site for submissions and future publications.

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  Providing detailed, customer-centered reference and research assistance for the University at Buffalo’s library system and its patron community using print and electronic sources.


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  Utilizing a web based chat program which allows patron contact via the library website, chat programs and even texting from cellular phones.


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  Trained in the efficient and effective use of a myriad of databases in a broad spectrum of fields, and the clear and concise dissemination of discovered information.

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  Researching, co-writing, recording video and audio for, editing, posting and keywording tutorials about library resource sharing applications and platforms.


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  Over twelve thousand views on twenty videos as of August 2011.


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  Videos can be found on the following sites, among others:

1. 
   http://www.vimeo.com/wnylrctutorials


2. 
   http://www.youtube.com/user/wnylrctutorials


3. 
   http://www.wnylrc.org/orgMain.asp?orgid=352

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  Performing project management and administrative duties to ensure the success and continuation of the on-demand video tutorial program.


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  Researching and distilling library workflow to create concise, informative instructional materials.


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  Co-authored a successful Regional Bibliographic Databases and Interlibrary Resources Sharing Program (RBDB) grant.


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  Lead an instructional workshop on the use of Prezi and Dropbox in the academic library setting.

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  Performing tasks associated with Inter-Library Loan services involving ILLiad, Docline, OCLC and other platforms to manage lending materials and Ariel, Odyssey, BSCAN, Aleph, Acrobat and other applications to send materials.


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  Coordinating and managing student assistants for searching and scanning of requests.


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  Troubleshooting problem requests and running database searches.


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  Filling in on the reference desk when needed.

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   Managing office workflow.


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   Research, appointment setting, advertising, public relations.


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   Working with customers to design projects (graphic design).


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   Hooping & prepping fabric, simple digitizing setting up machine and embroidering.


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   General assisting and organizing.

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   Complete customer service, in person and over the phone.


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   Appointment setting, scheduling, collecting payments and settling accounts.


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   Ambiance enhancing (music and lighting selection).


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   Cleaning and organizing.

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   Managing studio workflow.


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   Research, appointment setting, advertising, public relations.


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   Set and lighting set-up and break-down, general assisting and organizing.


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   Advanced camera equipment care.

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  Assisting customers from all fourteen states serviced by Qwest Phone Company with  technical, billing and sales support.


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  Working with fifteen plus systems, all with different commands and rules.


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  Up selling and recommending products when appropriate.


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  Product ordering, entering adjustments, editing account information.

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  General customer service for UPS customers.


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  Scheduling UPS pick-ups and ordering supplies.


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  Researching the customs laws of various countries for customers shipping internationally.


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  Ended as an International Associate with training and experience in claims.

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  Front desk duties in library and academic building computer labs.


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  Research assistance, customer service and troubleshooting.


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  Fixing minor bugs.


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  Security.


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  Equipment maintenance.

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  Over ten years of research experience.


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  Well versed in a variety of databases, especially in the biomedical fields.


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  Has presented and instructed in a variety of environments


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  Voice over and video tutorial creation experience.


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  Excellent communication skills, both written and oral.


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  Experienced with telecommunications, tech support and customer service.


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  Experienced with domestic and international shipping.


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  Experienced freelance photographer/editor, both still and video.


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  Graphic design and promotional materials consultation and creation.


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  Can accurately type over forty-five words per minute.

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  "Online Video Tutorials: A New Tool for Interlibrary Resource Sharing" with Jaclyn McLaughlin and Cynthia Bertuca, submitted to the Journal of Library Innovation (Accepted, publication pending).


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  Co-authored a successful Regional Bibliographic Databases and Interlibrary Resources Sharing Program (RBDB) grant, as well as a comprehensive follow up report.


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  A four thousand word collection development policy for a (fictional) private academic library.

MLIS from SUNY at Buffalo, 2011. BA in Philosophy from SUNY at Purchase, 2002.