
PROFESSIONAL EXPERIENCE
o MANAGER, AskNYPL (01/09-06/11)
New York Public Library, New York, NY
Reference services (telephone, chat, email, SMS)
Service development (SMS reference, staff service line)
Departmental management and supervision(8 staff)
o SENIOR LIBRARIAN (03/08-01/09)
New York Public Library, New York, NY
Reference services (in-person and telephone)
Collection development (traditional and digital)
Staff supervision (paraprofessional staff)
o ADJUNCT LECTURER (07/07-01/09)
University of Illinois at Urbana-Champaign, Champaign, IL
Development and instruction for ‘Virtual word librarianship’
Development and instruction for ‘Immersive education in a 3d immersive world’
Development and instruction for ‘Instructional tools in Second Life’
o REFERENCE LIBRARIAN (09/05-02/08)
Collier County Public Library, Naples, FL
Reference services (in-person, telephone, and virtual)
Collection development (traditional and digital)
Design for laptop roaming reference program
Statistic collection and processing
o DESK ASSISTANT (04/05-08/05)
Fletcher L. Byrom Earth & Mineral Sciences Library, University Park, PA
Reference assistance
Circulation and interlibrary loan
Website maintenance and link checking
o INFORMATION TECHNOLOGY ASSISTANT (08/04-08/05)
Schlow Memorial Library, State College, PA
RFID implementation
Computer maintenance and upgrades
Technical assistance for public and staff
Implementation of public terminal control software
o REFERENCE ASSISTANT (05/04-08/04)
Schlow Memorial Library, State College, PA
Reference assistance
Periodical cataloging
Technical assistance to public
Computer volunteer training and supervision
VOLUNTEER EXPERIENCE
o CATALOGING LIBRARIAN (06/11-present)
Carter/Johnson Library, Travelling Collection
Original and copy cataloging
OPAC selection, development, and implementation
o REFERENCE COORDINATOR (11/06-present)
Second Life Library 2.0 (virtual world location)
Virtual reference services coordinator
Virtual reference services development and training
Presenting continuing education classes for librarians
MLS, BS