Kucsma.jpg Jason Kucsma
Executive Director
(212) 228-2320 Ext 123

Jason's range of  experience in library science includes emerging technologies, digitization, and digital preservation.  He started at METRO in 2008 as the Emerging Technologies Manager, managing METRO's online presence and digital services including grants and professional development opportunities.

Jason has also led multiple efforts at METRO to expand services in diverse areas including change management, strategic planning and professional development for library organizations.

Prior to joining METRO, Jason worked as the founder and publisher of a nationally distributed, award-winning independent culture and politics magazine (clamor) and was a founding organizer of a national conference for independent media makers. Jason received his B.A. in Interpersonal Communication and his M.A. in American Culture Studies from Bowling Green State University and an M.L.S. from the University of Arizona School of Information Resources and Library Science.

Anderson.jpgDavis Erin Anderson
Community Engagement Manager
(212) 228-2320 Ext 122

As Community Engagement Manger, Davis works to extend METRO's presence into the digital realm. She keeps METRO's friends, followers, and connections up to date on issues relevant to METRO by posting to social media channels and by writing and editing content for She also works directly with METRO's Special Interest Groups, ensuring that METRO members have a forum for issues of importance to their careers.

A graduate of Pratt Institute's School of Information and Library Science, Davis also holds two degrees in music performance. Prior to joining METRO, she worked for five years in the library at Boosey & Hawkes, a premiere classical music publishing company. An active member of SLA, Davis is a recipient of SLA’s Rising Star Award and is honored to have been included in Library Journal’s Movers & Shakers Class of 2012.

Bailey.jpgJefferson Bailey
Strategic Initiatives Manager
(212) 228-2320 Ext 115

Jefferson manages METRO's strategic initiatives, including program development, research and publications, new technologies and member services, and other special events and projects to support METRO’s strategic goals.

Before joining METRO in 2012, Jefferson worked on digital preservation projects for the National Digital Information Infrastructure and Preservation Program (NDIIPP) and Digital Preservation Outreach and Education (DPOE) program in the Office of Strategic Initiatives at the Library of Congress. There he worked on projects associated with the National Digital Stewardship Alliance (NDSA), the Viewshare platform, personal digital archiving initiatives, and the National Digital Stewardship Residency (NDSR) program.

Previously, he managed digital projects at Brooklyn Public Library and at Frick Art Reference Library and has done archival work at NARA and NASA. He received his MLIS with a specialization in archival studies from the University of Pittsburgh and his undergraduate degree from Oberlin College.

forshay.jpgLaura Forshay
Professional Development Manager
(212) 228-2320 Ext 110

Laura organizes many aspects of the Professional Development events and workshops held at METRO.  In addition to answering registration requests and concerns, she is a key point of contact for our instructors. She strives to ensure that Professional Development at METRO is an enriching and positive experience for all. 

Laura joined METRO in February 2010 after receiving her B.A. in History from Tufts University. She is currently pursuing a Master of Public Administration degree in Non-profit Management at New York University's Robert F. Wagner Graduate School of Public Service.

annekz.jpgAnne Karle-Zenith
Digital Services Manager
(212) 228-2320 Ext 110

Anne manages the suite of digital services at METRO, including METRO's Digitization Grant Program and managed resources, training and referral services associated with digitization, digital preservation, and emerging technologies issues.

Before joining METRO in 2012, she worked for six years at the University of Michigan Library, where she managed a project to build a copyright review management system for works in the HathiTrust Digital Library. During her first 3 years at Michigan, she served as project coordinator for the UM/Google Books partnership to digitize the Library’s collections. She also worked for two years as a Metadata & Cataloging Librarian at Michigan State University Libraries. She graduated in 2003 from the University of Michigan School of Information with a specialization in Library Services. Before becoming a librarian she worked in the music industry, licensing music as well as other copyrighted works for use in advertising, film, television and other media.

Laktabai.jpgLawi Laktabai
Finance Manager
(212) 228-2320 Ext 124

Lawi handles finances and accounting at METRO. He manages membership dues and coordinates delivery service fees as well as METRO's accounts and payroll processing. Previously Lawi was a staff accountant with O’Connor Davies Munns and Dobbins, LLP, an accounting and consulting firm based in the New York tri-state area. Lawi received a B.A. in education arts with a focus on English and literature from Moi University in Kenya and a B.S. in business administration and management with a focus on finance from Bloomfield College in New Jersey.

Napolitano.jpgJoan A. Napolitano
Hospital Library Services Program Manager
(212) 228-2320

Joan oversees all aspects of the Hospital library Services Program from managing services, budget planning, working with vendors and holding the HLSP annual meeting. She also coordinates the administration of HLSP grants, including Collection Development Grants, Technology Grants and Medical Information Services Program (MISP) Grants. Previously, Joan was the library director for the Catholic Medical Centers of Brooklyn and Queens. She received her B.A. at the College of New Rochelle and earned her MSLS from Long Island University. Joan is also a longstanding member of the AHIP MLA.

Ngo.jpgAnh Ngo
Finance Assistant
(212) 228-2320 Ext 118

Anh assists the Finance Manager in the quotidian accounting processes at METRO, including accounts payable, accounts receivable, accounts reconciliations, and payroll processing. She is in charge of handling and updating membership dues and registration fees, supporting members in the CCDA application process, and also assisting in audit preparation.

Before joining METRO in March 2013, Anh worked as an accounting assistant at the New York Historical Society, one of METRO's members, and two other New York non profit organizations. Anh received her M.S. in Public Accounting from Pace University and her B.S. in Hospitality Management from SUNY Plattsburgh.

Nielsen.jpgTom Nielsen
Member Services Manager

(212) 228-2320 Ext 116

Tom Nielsen joined METRO in 2006 as Member Services Manager. In this capacity he manages a wide range of member programs and services and provides information about membership benefits to prospective members. He also regularly visits and meets with METRO members on site to make sure that METRO services are meeting their needs effectively. Tom will also contribute to important efforts to expand METRO’s membership base including essential research to develop new membership categories and more targeted programs and services.

Tom earned a B.A in English from the University of Minnesota and an M.L.S. from the University of Maryland, College Park. Prior to joining METRO, Tom worked for eight years as a solo librarian at Hazen and Sawyer, PC. In this position he gained firsthand experience in library management and collection development.

parson.jpg Mark Parson
Administrative Support Assistant
(212) 228-2320 Ext 121

Mark provides support for a wide range of program and staff activities at METRO. He helps develop and maintain e-mail lists, handles set ups for METRO programs and courses, and provides support for METRO delivery and interlibrary loan services.



kerri.jpgKerri Willette
Manager, Empire State Digital Network
(212) 228-2320 Ext 113

Kerri manages and coordinates activities of the Empire State Digital Network (ESDN), a statewide service hub for the Digital Public Library of America (DPLA). ESDN is being administered by METRO in collaboration with eight allied regional library councils collectively working as NY 3Rs Association, Inc.

Kerri has worked with digital collections and content in academic, museum, and consortial settings since 2001. Most recently, she was Emerging Technologies Librarian and the University of Wisconsin-Parkside. Her career has included project planning, metadata creation, and digital project work at various institutions in Chicago including DePaul University Libraries, The School of the Art Institute of Chicago, and Columbia College Chicago Library. Kerri received her MLS from the University of Illinois Graduate School of Library and Information Science LEEP program in 2005.