The Library Services Specialist provides public service desk coverage, supports the Library’s mission and daily operations, and updates and creates content for the unit’s web pages. This position is responsible for opening the Library Mondays-Fridays and requires an early morning schedule. Specific duties may include, but are not limited to: Answer patron queries in person or on the phone, regarding library resources, services and campus information; Page materials requested by library patrons and communicate access policies; Assist patrons with the use of print and online catalogs; General bibliographic and physical maintenance of library resources; Create user-friendly user online interfaces, and work on digitization projects; Work in various capacities outside of home unit to accomplish library wide initiatives, such as work at any Library service desk to fill coverage gaps and support marketing and promotion activities. Strong technology skills and knowledge of web design and CMS is a must. Excellent benefits.
Provide public service desk coverage and support the unit’s mission and daily operations, update and create content for the unit’s web pages. This position is responsible for opening the Library Mondays-Fridays.
Collections / Access
Cross Unit Responsibilities
Special projects as assigned
Incumbent: Vacant Job Title: Technologist C Supervisor: Jennifer Mak Sr. Admin: Associate Library Director Schedule: 91 Department: Library Schedule: Monday-Friday 7:45am-3:45pm
Bachelor’s degree or completion of four years in an accredited post secondary institution of learning and two years of related experience or Associate’s degree or completion of two years in an accredited post secondary institution of learning and four years of related experience. Ability to learn new technologies quickly and fluently. Requires advanced knowledge of web page design and proficient in the MS Office Suite, Adobe Photoshop, Illustrator, HTML, CSS, Flash, Dreamweaver, InDesign. Student-centered service orientation to assist students at busy service desk and increase access to library collections electronically and remotely. Background in design and knowledge of such programs as Illustrator and Photoshop
KNOWLEDGE, SKILLS AND ABILITIES Fundamental knowledge of the operation of an integrated library management system, with ALEPH experience desirable. Experience using technology applications such as ILLiad and Odyssey, Banner, or similar systems highly preferred. Ability to work quickly and accurately with detailed data. Ability to trouble-shoot basic computer problems. Must possess the ability to work with a diverse community, while exercising good judgment and common sense. Excellent customer service skills, including professional and courteous telephone communication and electronic mail correspondence. Must possess excellent conflict resolution skills, strong communication skills, tact, resourcefulness and the ability to identify and solve problems. Proven ability to work independently and effectively in a collegial manner in a changing environment.
WORKING CONDITIONS Work is performed under typical library conditions with requirements for frequent sitting and standing for long periods of time, as well as frequent lifting and carrying of heavy library materials and maneuvering carts full of books. Ability to sit or stand for long intervals. Ability to lift up to 50 pounds and push and pull 100 or more pounds.
New York, NY, USA
In order to be considered for the position, you must submit the following documents online:
Please note that due to the high volume of applications we receive, we are unable to contact each applicant individually regarding his or her application status.
For more information about FIT, please visit FIT’s website at: http://www.fitnyc.edu
FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual’s ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, national origin, gender, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans and persons with disabilities are encouraged.
The Fashion Institute of Technology (FIT), an internationally renowned college of art and design, business and technology, of the State University of New York, invites nominations and applications for a Library Services Specialist(Technologist C) in the Gladys Marcus Library at FIT.