Claim Form

METRO guarantees replacement of any items that are lost or damaged by the delivery service. Please use this claim form to submit a request for reimbursement. We will notify you of the status of your claim within 48 hours of receiving this document.

Basic Claim Information

Type of Claim

Owning Library

First Name

Last Name

Phone

Delivery Information

Item was lost/damaged while being transported on

From Library

Transaction Code from Shipping Log

To Library

Item Description

Format

Title

Replacement Cost

Additional Comments

Additional comments (describe damage, if applicable)

Type the code below

Claim Form

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