BEGIN:VCALENDAR
PRODID:-//Schipul Technologies//Schipul Codebase 5.0 MIMEDIR//EN
VERSION:2.0
METHOD:PUBLISH
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130521T230000Z
DTEND:20130522T010000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid366@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/366/\n\nEvent Title: Code4Lib SIG Meeting\nStart Date / Time: May 21, 2013 18:00 PM US/Eastern\nLocation: METRO Training Center\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nCome for an evening of presentations, conversations, and open discussion as we re-boot the Code4Lib SIG with new co-conveners Trevor Thornton, Senior Applications Developer at NYPL and Junior Tidal, Web Services and Multimedia librarian at the NYC College of Technology, CUNY.Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Code4Lib SIG Meeting</h1><div>http://metro.org/events/366/</div><br /><div>When: May 21, 2013 18:00 PM US/Eastern</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><br /><span style="color: #000000\;">Come for an evening of presentations, conversations, and open discussion as we re-boot the Code4Lib SIG with new co-conveners Trevor Thornton, Senior Applications Developer at NYPL and Junior Tidal, Web Services and Multimedia librarian at the NYC College of Technology, CUNY.<br /><br /></span><br /><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s </span><a href="http://metro.org/registration-faq/"><span style="color: #0000ff\;">Registration Info</span></a><span style="color: #0000ff\;"> page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Code4Lib SIG Meeting
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130522T180000Z
DTEND:20130522T210000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid305@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/305/\n\nEvent Title: CANCELLED: Building Successful Community Partnerships\nStart Date / Time: May 22, 2013 13:00 PM US/Eastern\nLocation: METRO Training Center\nSpeaker: Kathy Dempsey\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThis workshop has been cancelled. We apologize for any inconvenience.These days, it's more important than ever to have community partnerships, not only to help you reach your goals, but also to help keep you solvent! This workshop covers how and why to form alliances, and will name at least 20 ideas for community partnerships. You'll also get tips on how to approach people and get them to listen, as well as best practices and success stories. Speaker Kathy Dempsey will even do role-playing exercises with audience members to give them practice in talking to potential donors.Who should attend:
\n
\nAnyone who needs more personal &amp\; financial support for their info career
\nAnyone who wants to cultivate library champions, donors, and/or voters
\nAnyone who needs ideas about what types of organizations to reach out to
\n
\nBy the end of this program, participants will:
\n
\nKnow how to approach leaders of other organizations or businesses (or even your own)
\nKnow what points to make to illustrate the value of partnering with libraries
\nHave ideas for various community partners and what benefits each has for the other
\nHave built confidence by hearing about "the ask" and about other success stories, and by having a chance to practice their own approach and "ask"
\n
\n&nbsp\;
\nQuestions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: CANCELLED: Building Successful Community Partnerships</h1><div>http://metro.org/events/305/</div><br /><div>When: May 22, 2013 13:00 PM US/Eastern</div><div>Speaker: Kathy Dempsey</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #ff0000\;"><strong><em>This workshop has been cancelled. We apologize for any inconvenience</em></strong></span><span style="color: #000000\;">.<br /><br />These days, it's more important than ever to have community partnerships, not only to help you reach your goals, but also to help keep you solvent! This workshop covers how and why to form alliances, and will name at least 20 ideas for community partnerships. You'll also get tips on how to approach people and get them to listen, as well as best practices and success stories. Speaker Kathy Dempsey will even do role-playing exercises with audience members to give them practice in talking to potential donors.</span><br /><br /><span style="color: #000000\;">Who should attend:</span></p>
<ul>
<li><span style="color: #000000\;">Anyone who needs more personal &amp\; financial support for their info career</span></li>
<li><span style="color: #000000\;">Anyone who wants to cultivate library champions, donors, and/or voters</span></li>
<li><span style="color: #000000\;">Anyone who needs ideas about what types of organizations to reach out to</span></li>
</ul>
<p><span style="color: #000000\;">By the end of this program, participants will:</span></p>
<ul>
<li><span style="color: #000000\;">Know how to approach leaders of other organizations or businesses (or even your own)</span></li>
<li><span style="color: #000000\;">Know what points to make to illustrate the value of partnering with libraries</span></li>
<li><span style="color: #000000\;">Have ideas for various community partners and what benefits each has for the other</span></li>
<li><span style="color: #000000\;">Have built confidence by hearing about "the ask" and about other success stories, and by having a chance to practice their own approach and "ask"</span></li>
</ul>
<p>&nbsp\;</p>
<p><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s </span><a href="http://metro.org/registration-faq/"><span style="color: #0000ff\;">Registration Info</span></a><span style="color: #0000ff\;"> page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:CANCELLED: Building Successful Community Partnerships
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130523T170000Z
DTEND:20130523T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid337@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/337/\n\nEvent Title: Webinar: Principled Leadership\nStart Date / Time: May 23, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
\nA busy leader can be so distracted by big issues that they can ignore the important details. How are the people who work with you treated on a day-to-day basis? How do you conduct yourself in public meetings? Do your words and deeds reflect virtues like compassion, integrity, benevolence, and courage? What are the principles of your profession, trade, institution, or community that guide you?&nbsp\; Agenda: 
\n
\nIntroduction: The Times We Live In 
\nThey Key Idea: Principles Win Trust And Support 
\nWhat Principles Do You Hold Important? 
\nHow Do You Demonstrate Them In Decisions And Actions?
\nWhat Are The Costs Of Supporting Principles?&nbsp\; 
\nWhen Is A Principles A "Sacred Cow": The Sign Of A True Believer 
\nHow Do You Become More Principled?
\n
\nOutcomes:
\n
\nWin support for big initiatives
\nSeek out and work with other principled leaders
\nEvaluate and remove self-limiting belief systems
\n
\n*Other sessions in this series will include:
\n
\nImproving Information Exchange in Workplaces on Thursday, June 13th
\nSupervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
\nWhat to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
\nAfter the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
\nVirtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
\n
\nMETRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
\n&nbsp\;
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: Principled Leadership</h1><div>http://metro.org/events/337/</div><br /><div>When: May 23, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch webinar series with instructor Pat Wagner. To register for this series*, please visit <a href="http://metro.org/events/334/">http://metro.org/events/334/</a>.</strong></span></p>
<p><span style="color: #000000\;">A busy leader can be so distracted by big issues that they can ignore the important details. How are the people who work with you treated on a day-to-day basis? How do you conduct yourself in public meetings? Do your words and deeds reflect virtues like compassion, integrity, benevolence, and courage? What are the principles of your profession, trade, institution, or community that guide you?&nbsp\; </span><br /><br /><span style="color: #000000\;">Agenda: </span></p>
<ul>
<li><span style="color: #000000\;">Introduction: The Times We Live In </span></li>
<li><span style="color: #000000\;">They Key Idea: Principles Win Trust And Support </span></li>
<li><span style="color: #000000\;">What Principles Do You Hold Important? </span></li>
<li><span style="color: #000000\;">How Do You Demonstrate Them In Decisions And Actions?</span></li>
<li><span style="color: #000000\;">What Are The Costs Of Supporting Principles?&nbsp\; </span></li>
<li><span style="color: #000000\;">When Is A Principles A "Sacred Cow": The Sign Of A True Believer </span></li>
<li><span style="color: #000000\;">How Do You Become More Principled?</span></li>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Win support for big initiatives</span></li>
<li><span style="color: #000000\;">Seek out and work with other principled leaders</span></li>
<li><span style="color: #000000\;">Evaluate and remove self-limiting belief systems</span></li>
</ul>
<p><br /><span style="color: #000000\;"><strong>*Other sessions in this series will include:</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/353/">Improving Information Exchange in Workplaces</a> on Thursday, June 13th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/364/">Supervisory Skills for New (and Old) Managers and Leaders</a> on Thursday, July 18th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/363/">What to Do When You Don't Know What to Do: Conflict First Aid</a> on Thursday, September 19th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/365/">After the Internet and eBooks: The Future of the Information Society</a> on Thursday, October 17th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/334/">Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media</a> on Thursday, November 7th.</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. </strong><strong><strong>Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. </strong>Access to each live program and archived recording will be made available to all registrants.</strong></span></p>
<p>&nbsp\;</p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: Principled Leadership
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130601T212600Z
DTEND:20130601T232600Z
LOCATION:
TRANSP:OPAQUE
SEQUENCE:0
UID:uid361@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/361/\n\nEvent Title: Schipul-test-clone\nStart Date / Time: Jun 01, 2013 16:26 PM America/New_York\nLocation: \nTesting--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Schipul-test-clone</h1><div>http://metro.org/events/361/</div><br /><div>When: Jun 01, 2013 16:26 PM America/New_York</div><br /><div><p>Testing</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Schipul-test-clone
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130601T222800Z
DTEND:20130602T002800Z
LOCATION:
TRANSP:OPAQUE
SEQUENCE:0
UID:uid360@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/360/\n\nEvent Title: Schipul-test\nStart Date / Time: Jun 01, 2013 17:28 PM America/New_York\nLocation: \nTesting--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Schipul-test</h1><div>http://metro.org/events/360/</div><br /><div>When: Jun 01, 2013 17:28 PM America/New_York</div><br /><div><p>Testing</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Schipul-test
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130603T150000Z
DTEND:20130603T170000Z
LOCATION:METRO
TRANSP:OPAQUE
SEQUENCE:0
UID:uid355@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/355/\n\nEvent Title: Distance Education SIG Meeting\nStart Date / Time: Jun 03, 2013 10:00 AM US/Eastern\nLocation: METRO\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nWeb UsabilityHave you ever wondered what users really think of your library's website? Or the frustrations they experience in trying to use it? Learn how to incorporate something that is too often missing in web desgn: the user perspective. This session will include a discussion of why usability testing is important and easier to implement than you might think, a live demonstration of a real usability test, and how to run "discount" usability tests to improve your own website.&nbsp\;&nbsp\;--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Distance Education SIG Meeting</h1><div>http://metro.org/events/355/</div><br /><div>When: Jun 03, 2013 10:00 AM US/Eastern</div><br />METRO<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;"><em><strong><br />Web Usability</strong></em><br /><br />Have you ever wondered what users <em>really </em>think of your library's website? Or the frustrations they experience in trying to use it? Learn how to incorporate something that is too often missing in web desgn: the user perspective. This session will include a discussion of why usability testing is important and easier to implement than you might think, a live demonstration of a real usability test, and how to run "discount" usability tests to improve your own website.&nbsp\;&nbsp\;</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Distance Education SIG Meeting
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130604T170000Z
DTEND:20130604T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid296@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/296/\n\nEvent Title: POSTPONED: Webinar: Evaluating eBook Offerings\nStart Date / Time: Jun 04, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Ellyssa Kroski\nThis workshop has been postponed. Thank you for your patience as we schedule a new date for this program.Apple has sold over 40 million iPads and Amazon now sells more Kindle titles than print books&hellip\;eBooks have reached the tipping point. Libraries are watching the demand for ebook borrowing steadily rise and are responding by rolling out new ebook initiatives. Already, 95% of academic and 82% of public libraries are offering ebooks according to a 2011 Library Journal survey. But the current landscape of ebooks comes with a&nbsp\; myriad of vendor types, pricing and service models, formats, and features. What are some of the major questions to keep in mind when evaluating these packages, and what are other libraries doing about ebooks? Instructor Ellyssa Kroski will address these questions and more during this one-hour online webinar.Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\nMETRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview. Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: POSTPONED: Webinar: Evaluating eBook Offerings</h1><div>http://metro.org/events/296/</div><br /><div>When: Jun 04, 2013 12:00 PM US/Eastern</div><div>Speaker: Ellyssa Kroski</div><br /><div><p dir="ltr"><span style="color: #ff0000\;"><em><strong id="docs-internal-guid-5ca41706-b3ba-d14b-e9fe-49502a8d7cee">This workshop has been postponed. Thank you for your patience as we schedule a new date for this program.</strong></em></span><br /><br /><span style="color: #000000\;">Apple has sold over 40 million iPads and Amazon now sells more Kindle titles than print books&hellip\;eBooks have reached the tipping point. Libraries are watching the demand for ebook borrowing steadily rise and are responding by rolling out new ebook initiatives. Already, 95% of academic and 82% of public libraries are offering ebooks according to a 2011 Library Journal survey. But the current landscape of ebooks comes with a&nbsp\; myriad of vendor types, pricing and service models, formats, and features. What are some of the major questions to keep in mind when evaluating these packages, and what are other libraries doing about ebooks? Instructor Ellyssa Kroski will address these questions and more during this one-hour online webinar.</span><br /><br /><br /><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;">METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection a</span>t <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>. <br /><br /><br /><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s </span><a href="http://metro.org/registration-faq/"><span style="color: #0000ff\;">Registration Info</span></a><span style="color: #0000ff\;"> page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:POSTPONED: Webinar: Evaluating eBook Offerings
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130604T220000Z
DTEND:20130605T000000Z
LOCATION:Scholastic Auditorium
TRANSP:OPAQUE
SEQUENCE:0
UID:uid362@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/362/\n\nEvent Title: Spring Speakers Forum with Hilary Mason\nStart Date / Time: Jun 04, 2013 17:00 PM US/Eastern\nLocation: Scholastic Auditorium\nSpeaker: Hilary Mason\nGoogle\nhttp://maps.google.com/maps?q=557+Broadway,New York,NY,10012\n\nForecast\nhttp://www.weather.com/weather/monthly/10012\n\nMETRO is pleased to welcome Hilary Mason to address the member community on Tuesday, June 4th, 2013 as part of our Spring Speakers Forum. Mason, Chief Scientist at bitly, will speak about innovation, data-driven decision making, access and discovery, and other areas of opportunity for libraries at the intersection of data and technology. In addition to her work at bitly, Mason is also a member of Mayor Bloomberg's Technology and Innovation Advisory Council, co-organizer of DataGotham, and the co-founder of HackNY.This event will take place in Scholastic's main auditorium at their offices on Broadway (between Prince and Spring streets). Registration is open to the entire membership, but we strongly encourage METRO member directors to attend or send a delegate. Space is limited.There will also be a limited number of spots available for a 4:00 PM tour of Scholastic's Library &amp\; Archives. Interested individuals may sign up on the event registration page while space remains.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Spring Speakers Forum with Hilary Mason</h1><div>http://metro.org/events/362/</div><br /><div>When: Jun 04, 2013 17:00 PM US/Eastern</div><div>Speaker: Hilary Mason</div><br />Scholastic Auditorium<br />557 Broadway<br />New York, NY 10012<br /><div>http://maps.google.com/maps?q=557+Broadway,New York,NY,10012</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10012</div><br /><br /><div><p><span style="color: #000000\;">METRO is pleased to welcome</span> <a href="http://www.hilarymason.com/about/">Hilary Mason</a> <span style="color: #000000\;">to address the member community on Tuesday, June 4th, 2013 as part of our Spring Speakers Forum. Mason, Chief Scientist at </span><a href="https://bitly.com/">bitly</a>, <span style="color: #000000\;">will speak about innovation, data-driven decision making, access and discovery, and other areas of opportunity for libraries at the intersection of data and technology. In addition to her work at bitly, Mason is also a member of Mayor Bloomberg's <a href="http://www.xconomy.com/new-york/2011/10/13/mayor-bloomberg-announces-new-advisory-council-on-technology-at-ny-tech-meetup/?single_page=true">Technology and Innovation Advisory Council</a>, co-organizer of <a href="http://www.datagotham.com/">DataGotham</a>, and the co-founder of</span> <a href="http://hackny.org/a/">HackNY</a>.<br /><br /><span style="color: #000000\;">This event will take place in Scholastic's main auditorium at their offices on Broadway (between Prince and Spring streets). Registration is open to the entire membership, but we strongly encourage METRO member directors to attend or send a delegate. Space is limited.<br /><br />There will also be a limited number of spots available for a 4:00 PM tour of Scholastic's Library &amp\; Archives. Interested individuals may sign up on the event registration page while space remains.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Spring Speakers Forum with Hilary Mason
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:METRO & SCIP
DTSTART:20130606T163000Z
DTEND:20130606T183000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid369@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/369/\n\nEvent Title: METRO & SCIP Present: Capitalize on Change to Deliver Smarter Decisions, Competitive Advantage, and Growth\nStart Date / Time: Jun 06, 2013 11:30 AM US/Eastern\nLocation: METRO Training Center\nSpeaker: Seena Sharp\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThese are the good new days for those who recognize and seize the competitive advantage of change. Surprised? While most businesspeople think they know today's reality and can identify emerging trends, they rarely do&hellip\;and they are missing opportunities. In this session, Seena Sharp will guide you to re-frame your thinking about the power of competitive intelligence and how it will benefit your organization and lead to the best decisions -- the first time. The bonus is that it will benefit you personally. This pragmatic presentation, filled with real-world examples, will deliver new ways of thinking that you can apply immediately, and is customized for competitive intelligence, marketing, and strategy professionals. Lunch will be provided during the presentation.Who should attend: Competitive intelligence, Strategic Planning, and Information Professionals looking to capitalize on change to provide competitive advantage to their organizations.By the end of this program, participants will know:
\n
\nWhat's more important than competitors? 
\nWhy external input trumps internal
\nThat most decisions are based on the past and how to move to a future-forward perspective
\nThe five components of the "right" information
\n
\nQuestions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: METRO & SCIP Present: Capitalize on Change to Deliver Smarter Decisions, Competitive Advantage, and Growth</h1><div>http://metro.org/events/369/</div><br /><div>When: Jun 06, 2013 11:30 AM US/Eastern</div><div>Speaker: Seena Sharp</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">These are the good new days for those who recognize and seize the competitive advantage of change. Surprised? While most businesspeople think they know today's reality and can identify emerging trends, they rarely do&hellip\;and they are missing opportunities. In this session, Seena Sharp will guide you to re-frame your thinking about the power of competitive intelligence and how it will benefit your organization and lead to the best decisions -- the first time. The bonus is that it will benefit you personally. This pragmatic presentation, filled with real-world examples, will deliver new ways of thinking that you can apply immediately, and is customized for competitive intelligence, marketing, and strategy professionals. <br /><strong>Lunch will be provided during the presentation</strong>.</span><br /><br /><span style="color: #000000\;">Who should attend: </span><br /><span style="color: #000000\;">Competitive intelligence, Strategic Planning, and Information Professionals looking to capitalize on change to provide competitive advantage to their organizations.</span><br /><br /><span style="color: #000000\;">By the end of this program, participants will know:</span></p>
<ul>
<li><span style="color: #000000\;">What's more important than competitors? </span></li>
<li><span style="color: #000000\;">Why external input trumps internal</span></li>
<li><span style="color: #000000\;">That most decisions are based on the past and how to move to a future-forward perspective</span></li>
<li><span style="color: #000000\;">The five components of the "right" information</span></li>
</ul>
<p><br /><br /><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s</span> <a href="http://metro.org/registration-faq/">Registration Info</a> <span style="color: #0000ff\;">page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:METRO & SCIP Present: Capitalize on Change to Deliver Smarter Decisions, Competitive Advantage, and Growth
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:This event is co-sponsored by METRO & the ACRL/NY Mentoring Program
DTSTART:20130606T223000Z
DTEND:20130607T010000Z
LOCATION:METRO Training Center (4th floor)
TRANSP:OPAQUE
SEQUENCE:0
UID:uid351@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/351/\n\nEvent Title: METRO & ACRL/NY Present: Demystifying the Working Life of a New Academic Librarian - What to Expect in the First Days, Weeks, Months & Years\nStart Date / Time: Jun 06, 2013 17:30 PM US/Eastern\nLocation: METRO Training Center (4th floor)\nSpeaker: Moderator: Susanne Markgren\; Panelists Danielle Apfelbaum, Julia Furay, Mark A Polger, & Megan Wacha\nGoogle\nhttp://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nSo you've accepted the offer. Now what? What is it like "when the feet hit the ground" for a new academic librarian? Are there some experiences that are common to many institutional contexts, and how do expectations differ between specific libraries and types of institutions? As a follow-up to the February 2013 event, "Demystifying the Hiring Process," which looked at the hiring process from the perspective of academic library search committees, this event will provide concrete information about what a new academic librarian might expect from his/her working life during the first days, weeks, months, and years on the job from a panel of new and early-career librarians. The New Librarians Discussion Group (NLDG) of ACRL/NY is a forum in which new librarians (and future librarians) come together with questions and concerns about the profession and share experiences and ideas with one another. The Academic Librarian Mentoring Project, an ACRL/NY initiative, is both a formal mentoring program and a nexus of information, collaboration, outreach, and professional development for new librarians, library school students, and experienced librarians alike. This event is open to any interested party. Light refreshments will be served.Who should attend: Early-career librarians, library school students, mid-career librarians interested in the experiences of early-career librarians in multiple contexts, individuals interested in learning more about the ACRL/NY New Librarians Discussion Group, and the ACRL/NY Mentoring Program.By the end of this program, participants will:
\n
\nGain general insight regarding the experiences of new hires and early-career academic librarians, as well as an understanding of how practices vary among different institutional contexts&nbsp\;
\nLearn about the common and not-so-common expectations, challenges, and surprises that crop up during the early stages of an academic library career
\nHave an opportunity to learn directly from panelists and attendees who have reached and passed early milestones in the course of their tenure at a given institution
\n
\nQuestions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.&nbsp\;--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: METRO & ACRL/NY Present: Demystifying the Working Life of a New Academic Librarian - What to Expect in the First Days, Weeks, Months & Years</h1><div>http://metro.org/events/351/</div><br /><div>When: Jun 06, 2013 17:30 PM US/Eastern</div><div>Speaker: Moderator: Susanne Markgren\; Panelists Danielle Apfelbaum, Julia Furay, Mark A Polger, & Megan Wacha</div><br />METRO Training Center (4th floor)<br />57 E. 11th Street<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">So you've accepted the offer. Now what? What is it like "when the feet hit the ground" for a new academic librarian? Are there some experiences that are common to many institutional contexts, and how do expectations differ between specific libraries and types of institutions? As a follow-up to the February 2013 event, "Demystifying the Hiring Process," which looked at the hiring process from the perspective of academic library search committees, this event will provide concrete information about what a new academic librarian might expect from his/her working life during the first days, weeks, months, and years on the job from a panel of new and early-career librarians. </span><br /><br /><span style="color: #000000\;">The New Librarians Discussion Group (NLDG) of ACRL/NY is a forum in which new librarians (and future librarians) come together with questions and concerns about the profession and share experiences and ideas with one another. The Academic Librarian Mentoring Project, an ACRL/NY initiative, is both a formal mentoring program and a nexus of information, collaboration, outreach, and professional development for new librarians, library school students, and experienced librarians alike. This event is open to any interested party. Light refreshments will be served.</span><br /><br /><span style="color: #000000\;">Who should attend: </span><br /><span style="color: #000000\;">Early-career librarians, library school students, mid-career librarians interested in the experiences of early-career librarians in multiple contexts, individuals interested in learning more about the ACRL/NY New Librarians Discussion Group, and the ACRL/NY Mentoring Program.</span><br /><br /><span style="color: #000000\;">By the end of this program, participants will:</span></p>
<ul>
<li><span style="color: #000000\;">Gain general insight regarding the experiences of new hires and early-career academic librarians, as well as an understanding of how practices vary among different institutional contexts&nbsp\;</span></li>
<li><span style="color: #000000\;">Learn about the common and not-so-common expectations, challenges, and surprises that crop up during the early stages of an academic library career</span></li>
<li><span style="color: #000000\;">Have an opportunity to learn directly from panelists and attendees who have reached and passed early milestones in the course of their tenure at a given institution</span></li>
</ul>
<p><span style="color: #000000\;"><br /></span><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s </span><a href="http://metro.org/registration-faq/"><span style="color: #0000ff\;">Registration Info</span></a><span style="color: #0000ff\;"> page for policies and procedures.&nbsp\;</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:METRO & ACRL/NY Present: Demystifying the Working Life of a New Academic Librarian - What to Expect in the First Days, Weeks, Months & Years
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130610T150000Z
DTEND:20130610T210000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid317@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/317/\n\nEvent Title: METRO & ART Present: Appraisal of Electronic Records (SAA DAS Workshop)\nStart Date / Time: Jun 10, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center\nSpeaker: Caryn Wojcik\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nAfter a review of the fundamental principles of archival appraisal and appraisal policies, you'll be introduced to the unique issues that need to be addressed when appraising electronic records. Case studies will highlight the practical aspects of appraisal when dealing with electronic records.Objectives:
\n
\nDevelop an appraisal policy for your archives
\nInclude electronic records on records retention and disposal schedules\; appraise electronic records for your archives
\nAddress technical issues (such as metadata, software dependence, etc.) that arise when appraising electronic records
\nAppraise electronic records for your archives
\n
\nWho should attend:Archivist Practitioners, Records Managers, anyone responsible for the archival appraisal of electronic recordsWhat should you know?:Archival appraisal of records, as well as some basic knowledge about digital preservation and electronic records. This course is one of the Foundational Courses in the Digital Archives Specialist (DAS) Curriculum and Certificate Program and builds on others including Basic Electronic Records. If you intend to pursue the Certificate, you'll need to pass the examination for this course. Please follow "Procedures for DAS webinars" to access exam information.Pricing:SAA Members: $185/$235Institutional METRO Member Employees: $210/$260Non-Members: $235/$285For more information, please visit http://bit.ly/XbSH4f.ONLINE REGISTRATION IS NOW OPEN AT:http://saa.archivists.org/events/appraisal-of-electronic-records-1377/409/This event is co-sponsored by METRO and the Archivists Round Table of New York.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: METRO & ART Present: Appraisal of Electronic Records (SAA DAS Workshop)</h1><div>http://metro.org/events/317/</div><br /><div>When: Jun 10, 2013 10:00 AM US/Eastern</div><div>Speaker: Caryn Wojcik</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">After a review of the fundamental principles of archival appraisal and appraisal policies, you'll be introduced to the unique issues that need to be addressed when appraising electronic records. Case studies will highlight the practical aspects of appraisal when dealing with electronic records.</span><br /><br /><span style="color: #000000\;"><strong>Objectives</strong>:</span></p>
<ul>
<li><span style="color: #000000\;">Develop an appraisal policy for your archives</span></li>
<li><span style="color: #000000\;">Include electronic records on records retention and disposal schedules\; appraise electronic records for your archives</span></li>
<li><span style="color: #000000\;">Address technical issues (such as metadata, software dependence, etc.) that arise when appraising electronic records</span></li>
<li><span style="color: #000000\;">Appraise electronic records for your archives</span></li>
</ul>
<p><span style="color: #000000\;"><strong>Who should attend</strong>:</span><br /><span style="color: #000000\;">Archivist Practitioners, Records Managers, anyone responsible for the archival appraisal of electronic records</span><br /><br /><span style="color: #000000\;"><strong>What should you know?</strong>:</span><br /><span style="color: #000000\;">Archival appraisal of records, as well as some basic knowledge about digital preservation and electronic records. </span><br /><br /><span style="color: #000000\;">This course is one of the Foundational Courses in the <a href="http://www2.archivists.org/prof-education/das">Digital Archives Specialist</a> (DAS) Curriculum and Certificate Program and builds on others including Basic Electronic Records. If you intend to pursue the Certificate, you'll need to pass the examination for this course. Please follow "<a href="http://www2.archivists.org/prof-education/das/FAQs/17">Procedures for DAS webinars</a>" to access exam information.</span><br /><br /><span style="color: #000000\;"><strong>Pricing:</strong></span><br /><span style="color: #000000\;">SAA Members: $185/$235</span><br /><span style="color: #000000\;">Institutional METRO Member Employees: $210/$260</span><br /><span style="color: #000000\;">Non-Members: $235/$285</span><br /><br />For more information, please visit <a href="http://bit.ly/XbSH4f">http://bit.ly/XbSH4f</a>.<br /><br /><span style="color: #000000\;"><strong>ONLINE REGISTRATION IS NOW OPEN AT:<br /><a href="http://saa.archivists.org/events/appraisal-of-electronic-records-1377/409/">http://saa.archivists.org/events/appraisal-of-electronic-records-1377/409/</a></strong></span><br /><br /><span style="color: #000000\;"><em>This event is co-sponsored by METRO and the Archivists Round Table of New York.</em></span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:METRO & ART Present: Appraisal of Electronic Records (SAA DAS Workshop)
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130612T150000Z
DTEND:20130612T180000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid358@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/358/\n\nEvent Title: Bibliographic Instruction SIG Meeting\nStart Date / Time: Jun 12, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nUsing Wikipedia in Teaching Information Literacy at the New Jersey Institute of TechnologyDavida Scharf, Director of Reference &amp\; Instruction at the Van Houten Library of the New Jersey Institute of Technology, will discuss how turning undergraduates into Wikipedia editors has proven to be a highly engaging and effective learning experience for students in evaluation, attribution, and documentation of sources. The result of a faulty/librarian collaboration, this project combined student engagement with the alignment of learning objectives, learning experiences, and outcomes assessment, all of which played important roles in its success. Tips and resources for using Wikipedia as a teaching tool will enable participants to adapt and construct their own Wikipedia learning experiences.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Bibliographic Instruction SIG Meeting</h1><div>http://metro.org/events/358/</div><br /><div>When: Jun 12, 2013 10:00 AM US/Eastern</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><br /><span style="color: #000000\;"><strong>Using Wikipedia in Teaching Information Literacy at the New Jersey Institute of Technology</strong></span><br /><br /><span style="color: #000000\;">Davida Scharf, Director of Reference &amp\; Instruction at the Van Houten Library of the New Jersey Institute of Technology, will discuss how turning undergraduates into Wikipedia editors has proven to be a highly engaging and effective learning experience for students in evaluation, attribution, and documentation of sources. The result of a faulty/librarian collaboration, this project combined student engagement with the alignment of learning objectives, learning experiences, and outcomes assessment, all of which played important roles in its success. Tips and resources for using Wikipedia as a teaching tool will enable participants to adapt and construct their own Wikipedia learning experiences.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Bibliographic Instruction SIG Meeting
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:ALA TechSource
DTSTART:20130612T193000Z
DTEND:20130612T210000Z
LOCATION:METRO Training Center (4th floor)
TRANSP:OPAQUE
SEQUENCE:0
UID:uid359@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/359/\n\nEvent Title: Web Screening: How to Run Great Training Webinars for Librarians\nStart Date / Time: Jun 12, 2013 14:30 PM US/Eastern\nLocation: METRO Training Center (4th floor)\nSpeaker: Dan Freeman\nGoogle\nhttp://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThis in-person webinar screening from ALA TechSource will take place at METRO.
\nNo matter the setting, librarianship requires constant training and constant learning. Webinars -- live training sessions conducted online -- are an excellent way to provide training to people regardless of their location. They save money by eliminating the need for travel, and allow instructors to sync up with students in different time zones and different parts of the world. And because they can be recorded and archived, they're also cost-effective and handy for future reference and reuse.In this new workshop, Dan Freeman, Online Learning Manager for ALA TechSource and ALA Editions, will give you the information you need to run effective, productive webinars that fit your needs and budget. A veteran webinar planner and coordinator, Freeman will reveal the tricks to creating an interactive, dynamic, and flexible presentation.Topics include:
\n
\nDefining webinars and their benefits
\nComparing online to in-person presentations
\nHow to choose the right webinar platform for your needs and budget
\nShaping your content into a great online presentation
\nWhy librarians love webinars, and how to tailor your event for a library audience
\nAssessing the effectiveness of your online training&nbsp\;
\n--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Web Screening: How to Run Great Training Webinars for Librarians</h1><div>http://metro.org/events/359/</div><br /><div>When: Jun 12, 2013 14:30 PM US/Eastern</div><div>Speaker: Dan Freeman</div><br />METRO Training Center (4th floor)<br />57 E. 11th Street<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><strong><span style="color: #000000\;">This in-person webinar screening from ALA TechSource will take place at METRO.</span></strong></p>
<p>No matter the setting, librarianship requires constant training and constant learning. Webinars -- live training sessions conducted online -- are an excellent way to provide training to people regardless of their location. They save money by eliminating the need for travel, and allow instructors to sync up with students in different time zones and different parts of the world. And because they can be recorded and archived, they're also cost-effective and handy for future reference and reuse.<br /><br />In this new workshop, Dan Freeman, Online Learning Manager for ALA TechSource and ALA Editions, will give you the information you need to run effective, productive webinars that fit your needs and budget. A veteran webinar planner and coordinator, Freeman will reveal the tricks to creating an interactive, dynamic, and flexible presentation.<br /><br />Topics include:</p>
<ul>
<li>Defining webinars and their benefits</li>
<li>Comparing online to in-person presentations</li>
<li>How to choose the right webinar platform for your needs and budget</li>
<li>Shaping your content into a great online presentation</li>
<li>Why librarians love webinars, and how to tailor your event for a library audience</li>
<li>Assessing the effectiveness of your online training&nbsp\;</li>
</ul></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Web Screening: How to Run Great Training Webinars for Librarians
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130613T170000Z
DTEND:20130613T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid353@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/353/\n\nEvent Title: Webinar: Improving Information Exchange in Workplaces\nStart Date / Time: Jun 13, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.Information silos (self-contained units with little communication or interaction) are too common in even small organizations and plague large businesses and agencies. If employees are either punished, ignored, or not rewarded for taking the time to check in, communicate, and collaborate, why should they bother? Are there specific actions that workplace leaders can take to improve idea exchange?Agenda:
\n
\nIntroduction: what is the value of information exchange?
\nThe Key Idea: it is not a waste of time to converse
\nAnalysis: how well does your workplace support information exchange?
\nUseful communication or a loss of productivity?
\nInformal Structures: parties and proximity
\nFormal structures, meetings, committees, and joint projects
\nRunning a successful information event
\n
\nOutcomes:
\n
\nDiscover and eliminate mistakes and miscommunications
\nUse fresh eyes to contribute to project success
\nBetter allocate resources between teams, departments, and programs
\n
\n*Other sessions in this series will include:
\n
\nPrincipled Leadership on Thursday, May 23rd
\nSupervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
\nWhat to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
\nAfter the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
\nVirtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
\n
\nMETRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
\n
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: Improving Information Exchange in Workplaces</h1><div>http://metro.org/events/353/</div><br /><div>When: Jun 13, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit <a href="http://metro.org/events/334/">http://metro.org/events/334/</a>.</strong></span><span style="color: #000000\;"><br /><br />Information silos (self-contained units with little communication or interaction) are too common in even small organizations and plague large businesses and agencies. If employees are either punished, ignored, or not rewarded for taking the time to check in, communicate, and collaborate, why should they bother? Are there specific actions that workplace leaders can take to improve idea exchange?</span><br /><br /><span style="color: #000000\;">Agenda:</span></p>
<ul>
<li><span style="color: #000000\;">Introduction: what is the value of information exchange?</span></li>
<li><span style="color: #000000\;">The Key Idea: it is not a waste of time to converse</span></li>
<li><span style="color: #000000\;">Analysis: how well does your workplace support information exchange?</span></li>
<li><span style="color: #000000\;">Useful communication or a loss of productivity?</span></li>
<li><span style="color: #000000\;">Informal Structures: parties and proximity</span></li>
<li><span style="color: #000000\;">Formal structures, meetings, committees, and joint projects</span></li>
<li><span style="color: #000000\;">Running a successful information event</span></li>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Discover and eliminate mistakes and miscommunications</span></li>
<li><span style="color: #000000\;">Use fresh eyes to contribute to project success</span></li>
<li><span style="color: #000000\;">Better allocate resources between teams, departments, and programs<br /><br /></span></li>
</ul>
<p><span style="color: #000000\;"><strong>*Other sessions in this series will include:</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/337/">Principled Leadership</a> on Thursday, May 23rd</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/364/">Supervisory Skills for New (and Old) Managers and Leaders</a> on Thursday, July 18th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/363/">What to Do When You Don't Know What to Do: Conflict First Aid</a> on Thursday, September 19th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/365/">After the Internet and eBooks: The Future of the Information Society</a> on Thursday, October 17th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/334/">Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media</a> on Thursday, November 7th.</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. </strong><strong><strong>Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. </strong>Access to each live program and archived recording will be made available to all registrants.</strong></span></p>
<p><br class="Apple-interchange-newline" /></p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: Improving Information Exchange in Workplaces
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130618T150000Z
DTEND:20130618T170000Z
LOCATION:METRO Training Center (4th floor)
TRANSP:OPAQUE
SEQUENCE:0
UID:uid367@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/367/\n\nEvent Title: Web Screening: Disaster Prevention and Preparedness\nStart Date / Time: Jun 18, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center (4th floor)\nSpeaker: Kathleen Craughwell-Varda\nGoogle\nhttp://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThis program will explore natural, industrial, technological, building, and human hazards at their institutions. Review of disaster planning and prevention, disaster response, drying techniques, setting priorities, and documentation. Issues discussed will include what are the collections that are most critical to your institution and its mission, and what would be irreplaceable after an emergency? Please register on this page to view a live screening of the program in-person at METRO.To register for individual viewing on your own computer, visit http://www.c2cnys.org/series-1-protecting-cultural-collections.html.This webinar is part of the Connecting to New York's Collections program, funded by a grant from the Institute of Museum and Library Services.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Web Screening: Disaster Prevention and Preparedness</h1><div>http://metro.org/events/367/</div><br /><div>When: Jun 18, 2013 10:00 AM US/Eastern</div><div>Speaker: Kathleen Craughwell-Varda</div><br />METRO Training Center (4th floor)<br />57 E. 11th Street<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">This program will explore natural, industrial, technological, building, and human hazards at their institutions. Review of disaster planning and prevention, disaster response, drying techniques, setting priorities, and documentation. Issues discussed will include what are the collections that are most critical to your institution and its mission, and what would be irreplaceable after an emergency? </span><br /><br /><span style="color: #000000\;"><strong>Please register on this page to view a live screening of the program in-person at METRO.</strong></span><br /><br /><span style="color: #000000\;">To register for individual viewing on your own computer, visit</span> <a href="http://www.c2cnys.org/series-1-protecting-cultural-collections.html">http://www.c2cnys.org/series-1-protecting-cultural-collections.html</a>.<br /><br /><br /><em>This webinar is part of the </em><a href="http://www.c2cnys.org/about-connecting-to-collections.html">Connecting to New York's Collections</a><em><a href="http://www.c2cnys.org/about-connecting-to-collections.html"></a> program, funded by a grant from the Institute of Museum and Library Services.</em></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Web Screening: Disaster Prevention and Preparedness
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130619T150000Z
DTEND:20130619T170000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid356@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/356/\n\nEvent Title: Economics & Business Librarians SIG Meeting\nStart Date / Time: Jun 19, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center\nSpeaker: Lucy Heckman\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThis meeting will feature a presentation by Ms. Lucy Heckman from St. John's University on "Thinking Outside the Box Across Curricula: Exploring the Wealth of Cross-curricular Information Available from Business Databases."
\n
\nBusiness databases contain much valuable information pertaining not only to topics in business and economics but to other curricula and other subject areas. Generally, non-business&nbsp\; students, faculty, and businesspeople do not think to investigate business databases to locate information they are looking for. For instance, Mergent has country studies pertinent to political science students and sociology\; Business Source Premier has lots of information supporting social sciences courses in general (e.g. World Hunger)\; and other databases, including ABI/INFORM, contain data on ethics (Theology, Philosophy) or industrial psychology for Psychology courses. Other subject areas found in business databases would relate to business law for Paralegal Studies courses and articles related to green business for Environmental Studies. Additionally covered will be databases that contain business information but are not focused specifically on business topics (e.g. data-bases: ProQuest Religion, the Philosopher's Index, and PsycINFO). The objective of this presentation is to provide an introduction to the wealth of cross-curricular information available from business databases and to the cross-curricular information from other subject databases. Refreshments will be provided during this program, courtesy of event sponsor Standard &amp\; Poor's.
\n
\nTwitter hashtag #metrobiz and @tweetmetro (METRO's twitter).
\nA vendor may also briefly present updates of their services. TBC.For more info, visit our SIG LibGuide online at http://libguides.metro.org/businessreference.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Economics & Business Librarians SIG Meeting</h1><div>http://metro.org/events/356/</div><br /><div>When: Jun 19, 2013 10:00 AM US/Eastern</div><div>Speaker: Lucy Heckman</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">This meeting will feature a presentation by Ms. Lucy Heckman from St. John's University on "Thinking Outside the Box Across Curricula: Exploring the Wealth of Cross-curricular Information Available from Business Databases."</span></p>
<div>
<p><span style="color: #000000\;">Business databases contain much valuable information pertaining not only to topics in business and economics but to other curricula and other subject areas. Generally, non-business&nbsp\; students, faculty, and businesspeople do not think to investigate business databases to locate information they are looking for. For instance, Mergent has country studies pertinent to political science students and sociology\; Business Source Premier has lots of information supporting social sciences courses in general (e.g. World Hunger)\; and other databases, including ABI/INFORM, contain data on ethics (Theology, Philosophy) or industrial psychology for Psychology courses. Other subject areas found in business databases would relate to business law for Paralegal Studies courses and articles related to green business for Environmental Studies. Additionally covered will be databases that contain business information but are not focused specifically on business topics (e.g. data-bases: ProQuest Religion, the Philosopher's Index, and PsycINFO). The objective of this presentation is to provide an introduction to the wealth of cross-curricular information available from business databases and to the cross-curricular information from other subject databases. <br /><br /><strong>Refreshments will be provided during this program, courtesy of event sponsor Standard &amp\; Poor's.</strong></span></p>
</div>
<p><span style="color: #000000\;">Twitter hashtag #metrobiz and @tweetmetro (METRO's twitter).</span></p>
<div class="gmail_extra"><span style="color: #000000\;">A vendor may also briefly present updates of their services. TBC.<br /><br />For more info, visit our SIG LibGuide online at </span><a href="http://libguides.metro.org/businessreference">http://libguides.metro.org/businessreference</a>.</div></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Economics & Business Librarians SIG Meeting
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130621T150000Z
DTEND:20130621T210000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid304@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/304/\n\nEvent Title: Using MODS to Describe Cultural Heritage Resources\nStart Date / Time: Jun 21, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center\nSpeaker: Rebecca Guenther\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nAs digital resources have exploded, the world has recognized the need for tagged metadata and a number of descriptive metadata formats have emerged. The Metadata Object Description Schema (MODS) was developed in the early 2000s as a derivative of the MARC format to provide an XML format that is highly compatible with MARC and maintains much (but not all) of its richness. It has had wide implementation especially in the digital library community as a descriptive metadata schema that allows for minimal data loss from rich MARC catalog records and works well with XML data. This workshop gives an overview of its purpose, design principles, data elements, and how it is being implemented particularly in digital library projects. It will also touch on its relationship to the Bibliographic Framework Transition Initiative.Who should attend:Librarians, archivists, and other information professionals (e.g. in museums) who are implementing new approaches to metadata, especially for digital projectsObjectives:
\n
\nTo understand why MODS was developed and how it relates to MARC
\nTo understand the design principles of MODS
\nTo explore the companion format MADS for authority data and see how it works with MODS descriptions
\nTo gain a knowledge of the main elements and subelements of MODS and how it repackages MARC elements
\nTo see how MODS works with other metadata formats such as METS, MARC, and EAD
\nTo explore how MODS has been implemented, especially in digital libraries
\nTo consider use of MODS and MADS in a Linked Data environment
\nTo consider how MODS is related to the Bibliographic Framework Transition Initiative
\n--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Using MODS to Describe Cultural Heritage Resources</h1><div>http://metro.org/events/304/</div><br /><div>When: Jun 21, 2013 10:00 AM US/Eastern</div><div>Speaker: Rebecca Guenther</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">As digital resources have exploded, the world has recognized the need for tagged metadata and a number of descriptive metadata formats have emerged. The Metadata Object Description Schema (MODS) was developed in the early 2000s as a derivative of the MARC format to provide an XML format that is highly compatible with MARC and maintains much (but not all) of its richness. It has had wide implementation especially in the digital library community as a descriptive metadata schema that allows for minimal data loss from rich MARC catalog records and works well with XML data. This workshop gives an overview of its purpose, design principles, data elements, and how it is being implemented particularly in digital library projects. It will also touch on its relationship to the Bibliographic Framework Transition Initiative.</span><br /><br /><span style="color: #000000\;">Who should attend:</span><br /><span style="color: #000000\;">Librarians, archivists, and other information professionals (e.g. in museums) who are implementing new approaches to metadata, especially for digital projects</span><br /><br /><span style="color: #000000\;">Objectives:</span></p>
<ul>
<li><span style="color: #000000\;">To understand why MODS was developed and how it relates to MARC</span></li>
<li><span style="color: #000000\;">To understand the design principles of MODS</span></li>
<li><span style="color: #000000\;">To explore the companion format MADS for authority data and see how it works with MODS descriptions</span></li>
<li><span style="color: #000000\;">To gain a knowledge of the main elements and subelements of MODS and how it repackages MARC elements</span></li>
<li><span style="color: #000000\;">To see how MODS works with other metadata formats such as METS, MARC, and EAD</span></li>
<li><span style="color: #000000\;">To explore how MODS has been implemented, especially in digital libraries</span></li>
<li><span style="color: #000000\;">To consider use of MODS and MADS in a Linked Data environment</span></li>
<li><span style="color: #000000\;">To consider how MODS is related to the Bibliographic Framework Transition Initiative</span></li>
</ul></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Using MODS to Describe Cultural Heritage Resources
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130626T230000Z
DTEND:20130627T010000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid370@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/370/\n\nEvent Title: Service in Professional Organizations: A Panel Discussion\nStart Date / Time: Jun 26, 2013 18:00 PM US/Eastern\nLocation: METRO Training Center\nSpeaker: Ellen Mehling with Panelists Ryan Anthony Donaldson, Janice Henderson, Tom Nielsen, and Ma'lis Wendt\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nParticipation in professional organizations is recommended for a successful Info Pro career, and it offers networking opportunities that are beneficial when job hunting or switching from one kind of work to another within the profession.This panel will feature representatives from four national and/or NYC-area organizations for information professionals, who will be discussing their own experiences and the benefits and opportunities for service these organizations provide.Who should attend:Library school students and new grads, librarians, archivists, and other information professionals.Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Service in Professional Organizations: A Panel Discussion</h1><div>http://metro.org/events/370/</div><br /><div>When: Jun 26, 2013 18:00 PM US/Eastern</div><div>Speaker: Ellen Mehling with Panelists Ryan Anthony Donaldson, Janice Henderson, Tom Nielsen, and Ma'lis Wendt</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">Participation in professional organizations is recommended for a successful Info Pro career, and it offers networking opportunities that are beneficial when job hunting or switching from one kind of work to another within the profession.<br /><br />This panel will feature representatives from four national and/or NYC-area organizations for information professionals, who will be discussing their own experiences and the benefits and opportunities for service these organizations provide.<br /><br />Who should attend:<br />Library school students and new grads, librarians, archivists, and other information professionals.</span><br /><br /><br /><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s</span> <a href="http://metro.org/registration-faq/">Registration Info</a> <span style="color: #0000ff\;">page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Service in Professional Organizations: A Panel Discussion
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130718T170000Z
DTEND:20130718T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid364@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/364/\n\nEvent Title: Webinar: Supervisory Skills for New (and Old) Managers and Leaders\nStart Date / Time: Jul 18, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
\nBig idea bosses are concerned with projects, budgets, strategic plans, and politics. However, most still have employees who require oversight, coaching, and evaluation of some kind, even if they are expected to operate without direct supervision. How do the basics of supervision, including aligning activities to the strategic plan, setting priorities, and coaching, apply to middle management and the administrative office?Agenda: 
\n
\nIntroduction: Why supervision is the key to success
\nThe Key Idea: Elicit the best from the people you supervise
\nClear expectations from the beginning
\nWritten contracts and agreements
\nPositive reinforcement: Catch them, tell them, reward them
\nThe dangers of conflict avoidance
\nThe differences between micromanagement and oversight
\n
\n
\n
\nOutcomes:
\n
\nImprove productivity and workplace relationships
\nGrow the skills and commitment of supervisors and employees
\nUse positive reinforcement and workplace contracts to manage employees instead of nagging
\n
\n*Other sessions in this series will include:
\n
\nPrincipled Leadership on Thursday, May 23rd
\nImproving Information Exchange in Workplaces on Thursday, June 13th
\nWhat to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
\nAfter the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
\nVirtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
\n
\nMETRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
\n&nbsp\;
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: Supervisory Skills for New (and Old) Managers and Leaders</h1><div>http://metro.org/events/364/</div><br /><div>When: Jul 18, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit <a href="http://metro.org/events/334/">http://metro.org/events/334/</a>.</strong></span></p>
<p><span style="color: #000000\;">Big idea bosses are concerned with projects, budgets, strategic plans, and politics. However, most still have employees who require oversight, coaching, and evaluation of some kind, even if they are expected to operate without direct supervision. How do the basics of supervision, including aligning activities to the strategic plan, setting priorities, and coaching, apply to middle management and the administrative office?</span><br /><br /><span style="color: #000000\;">Agenda: </span></p>
<ul>
<li><span style="color: #000000\;">Introduction: Why supervision is the key to success</span></li>
<li><span style="color: #000000\;">The Key Idea: Elicit the best from the people you supervise</span></li>
<li><span style="color: #000000\;">Clear expectations from the beginning</span></li>
<li><span style="color: #000000\;">Written contracts and agreements</span></li>
<li><span style="color: #000000\;">Positive reinforcement: Catch them, tell them, reward them</span></li>
<li><span style="color: #000000\;">The dangers of conflict avoidance</span></li>
<li><span style="color: #000000\;">The differences between micromanagement and oversight<br /></span></li>
</ul>
<ul>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Improve productivity and workplace relationships</span></li>
<li><span style="color: #000000\;">Grow the skills and commitment of supervisors and employees</span></li>
<li><span style="color: #000000\;">Use positive reinforcement and workplace contracts to manage employees instead of nagging<br /></span></li>
</ul>
<p><br /><span style="color: #000000\;"><strong>*Other sessions in this series will include:</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/337/">Principled Leadership</a> on Thursday, May 23rd</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/353/">Improving Information Exchange in Workplaces</a> on Thursday, June 13th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/363/">What to Do When You Don't Know What to Do: Conflict First Aid</a> on Thursday, September 19th<br /></strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/365/">After the Internet and eBooks: The Future of the Information Society</a> on Thursday, October 17th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/334/">Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media</a> on Thursday, November 7th.</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. </strong><strong><strong>Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. </strong>Access to each live program and archived recording will be made available to all registrants.</strong></span></p>
<p>&nbsp\;</p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: Supervisory Skills for New (and Old) Managers and Leaders
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130730T150000Z
DTEND:20130730T213000Z
LOCATION:METRO Training Center
TRANSP:OPAQUE
SEQUENCE:0
UID:uid340@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/340/\n\nEvent Title: Strengthening Workplace Relationships\nStart Date / Time: Jul 30, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center\nSpeaker: Janet Waterston\nGoogle\nhttp://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nMost people spend more time with their co-workers than they do with friends or family, yet most organizations provide little guidance or direction on how to ensure that workplace relationships are healthy, rewarding, and support employees in doing their work. This interactive workshop will provide all staff with tools to build or enhance their relationships with workplace colleagues including their supervisors, supervisees, team members, and those who work in other areas of the organizationWho should attend: Any employee seeking to improve workplace interactions, especailly before they become problems.By the end of this program, participants will: 
\n
\nIdentify factors in relationships that contribute to or challenge their ability to interact effectively and productively &nbsp\;
\nLearn how to negotiate and maximize the relationship with their co-workers and in their supervisory relationships &nbsp\;
\nLearn how to build rapport &nbsp\;
\nDiscover a method for dealing with issues before they turn into problems
\n
\nQuestions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s Registration Info page for policies and procedures.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Strengthening Workplace Relationships</h1><div>http://metro.org/events/340/</div><br /><div>When: Jul 30, 2013 10:00 AM US/Eastern</div><div>Speaker: Janet Waterston</div><br />METRO Training Center<br />57 East 11th Street, 4th Floor<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+East+11th+Street,+4th+Floor,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;"><br />Most people spend more time with their co-workers than they do with friends or family, yet most organizations provide little guidance or direction on how to ensure that workplace relationships are healthy, rewarding, and support employees in doing their work. This interactive workshop will provide all staff with tools to build or enhance their relationships with workplace colleagues including their supervisors, supervisees, team members, and those who work in other areas of the organization</span><br /><br /><span style="color: #000000\;">Who should attend: </span><br /><span style="color: #000000\;">Any employee seeking to improve workplace interactions, especailly before they become problems.</span><br /><br /><span style="color: #000000\;">By the end of this program, participants will: </span></p>
<ul>
<li><span style="color: #000000\;">Identify factors in relationships that contribute to or challenge their ability to interact effectively and productively &nbsp\;</span></li>
<li><span style="color: #000000\;">Learn how to negotiate and maximize the relationship with their co-workers and in their supervisory relationships &nbsp\;</span></li>
<li><span style="color: #000000\;">Learn how to build rapport &nbsp\;</span></li>
<li><span style="color: #000000\;">Discover a method for dealing with issues before they turn into problems</span></li>
</ul>
<p><br /><br /><span style="color: #0000ff\;">Questions about registration or cancellation? &nbsp\;Visit METRO&rsquo\;s</span> <a href="http://metro.org/registration-faq/">Registration Info</a> <span style="color: #0000ff\;">page for policies and procedures.</span></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Strengthening Workplace Relationships
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130806T150000Z
DTEND:20130806T170000Z
LOCATION:METRO Training Center (4th floor)
TRANSP:OPAQUE
SEQUENCE:0
UID:uid368@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/368/\n\nEvent Title: Web Screening: Disaster Response and Recovery\nStart Date / Time: Aug 06, 2013 10:00 AM US/Eastern\nLocation: METRO Training Center (4th floor)\nSpeaker: Kathleen Craughwell-Varda\nGoogle\nhttp://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003\n\nForecast\nhttp://www.weather.com/weather/monthly/10003\n\nThis webinar will review salvage priorities and recovery -- what clients can do on their own and when to call in the experts -- followed by mitigation and planning purposes. Understand how to recover effectively from a disaster while continuing to provide service to your community. Materials covered include books and papers, photographs, digital collections, and art objects.Please register on this page to view a live screening of the program in-person at METRO.To register for individual viewing on your own computer, visit http://www.c2cnys.org/series-1-protecting-cultural-collections.html.This webinar is part of the Connecting to New York's Collections program, funded by a grant from the Institute of Museum and Library Services.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Web Screening: Disaster Response and Recovery</h1><div>http://metro.org/events/368/</div><br /><div>When: Aug 06, 2013 10:00 AM US/Eastern</div><div>Speaker: Kathleen Craughwell-Varda</div><br />METRO Training Center (4th floor)<br />57 E. 11th Street<br />New York, NY 10003<br /><div>http://maps.google.com/maps?q=57+E.+11th+Street,New York,NY,10003</div><br /><div>Forecast: http://www.weather.com/weather/monthly/10003</div><br /><br /><div><p><span style="color: #000000\;">This webinar will review salvage priorities and recovery -- what clients can do on their own and when to call in the experts -- followed by mitigation and planning purposes. Understand how to recover effectively from a disaster while continuing to provide service to your community. Materials covered include books and papers, photographs, digital collections, and art objects.</span><br /><br /><span style="color: #000000\;"><strong>Please register on this page to view a live screening of the program in-person at METRO.</strong></span><br /><br /><span style="color: #000000\;">To register for individual viewing on your own computer, visit</span> <a href="http://www.c2cnys.org/series-1-protecting-cultural-collections.html">http://www.c2cnys.org/series-1-protecting-cultural-collections.html</a>.<br /><br /><br /><em>This webinar is part of the </em><a href="http://www.c2cnys.org/about-connecting-to-collections.html">Connecting to New York's Collections</a><em><a href="http://www.c2cnys.org/about-connecting-to-collections.html"></a> program, funded by a grant from the Institute of Museum and Library Services.</em></p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Web Screening: Disaster Response and Recovery
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20130919T170000Z
DTEND:20130919T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid363@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/363/\n\nEvent Title: Webinar: What to Do When You Don't Know What to Do: Conflict First Aid\nStart Date / Time: Sep 19, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
\nEvery encounter is different, but some communication strategies work most of the time with most people in most situations. Professionals who deal with conflict accumulate a bag of tricks to fall back on when there is not time to thoroughly assess a situation, or when the first five strategies don't work. The more methods you master, the more confident you will feel in otherwise difficult situations.Agenda: 
\n
\nIntroduction: What are the basic principles of managing workplace conflict?
\nThe Key Idea: Sometimes all you can do is deal with symptoms
\nKnow you can always leave and/or call for help
\nLower the emotional temperature
\nStop trying to be right
\nProvide choices for all involved
\nStay respectful regardless of the other person's behavior
\n
\n
\n
\nOutcomes:
\n
\nFeel more resourceful and confident in difficult workplace situations
\nResearch and practice new strategies to add to what you already know
\nBe more effective when dealing with people who are angry or upset
\n
\n*Other sessions in this series will include:
\n
\nPrincipled Leadership on Thursday, May 23rd
\nImproving Information Exchange in Workplaces on Thursday, June 13th
\nSupervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
\nAfter the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
\nVirtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
\n
\nMETRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
\n&nbsp\;
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: What to Do When You Don't Know What to Do: Conflict First Aid</h1><div>http://metro.org/events/363/</div><br /><div>When: Sep 19, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit <a href="http://metro.org/events/334/">http://metro.org/events/334/</a>.</strong></span></p>
<p><span style="color: #000000\;">Every encounter is different, but some communication strategies work most of the time with most people in most situations. Professionals who deal with conflict accumulate a bag of tricks to fall back on when there is not time to thoroughly assess a situation, or when the first five strategies don't work. The more methods you master, the more confident you will feel in otherwise difficult situations.</span><br /><br /><span style="color: #000000\;">Agenda: </span></p>
<ul>
<li><span style="color: #000000\;">Introduction: What are the basic principles of managing workplace conflict?</span></li>
<li><span style="color: #000000\;">The Key Idea: Sometimes all you can do is deal with symptoms</span></li>
<li><span style="color: #000000\;">Know you can always leave and/or call for help</span></li>
<li><span style="color: #000000\;">Lower the emotional temperature</span></li>
<li><span style="color: #000000\;">Stop trying to be right</span></li>
<li><span style="color: #000000\;">Provide choices for all involved</span></li>
<li><span style="color: #000000\;">Stay respectful regardless of the other person's behavior<br /></span></li>
</ul>
<ul>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Feel more resourceful and confident in difficult workplace situations</span></li>
<li><span style="color: #000000\;">Research and practice new strategies to add to what you already know</span></li>
<li><span style="color: #000000\;">Be more effective when dealing with people who are angry or upset<br /></span></li>
</ul>
<p><br /><span style="color: #000000\;"><strong>*Other sessions in this series will include:</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/337/">Principled Leadership</a> on Thursday, May 23rd</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/353/">Improving Information Exchange in Workplaces</a> on Thursday, June 13th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/364/">Supervisory Skills for New (and Old) Managers and Leaders</a> on Thursday, July 18th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/365/">After the Internet and eBooks: The Future of the Information Society</a> on Thursday, October 17th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/334/">Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media</a> on Thursday, November 7th.</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. </strong><strong><strong>Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. </strong>Access to each live program and archived recording will be made available to all registrants.</strong></span></p>
<p>&nbsp\;</p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: What to Do When You Don't Know What to Do: Conflict First Aid
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20131017T170000Z
DTEND:20131017T180000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid365@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/365/\n\nEvent Title: Webinar: After the Internet and eBooks - The Future of the Information Society\nStart Date / Time: Oct 17, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
\nOnce upon a time, many thought the internet was the final frontier. Then smart phones, new pads, and ebooks began to dominate the scene. What new technologies are on the radar that might impact how libraries, schools, universities, government agencies, and businesses provide their services? How will social media, voice and face recognition, artificial intelligence, and 3D printing impact your organization and customers?Agenda: 
\n
\nIntroduction: Where to look for the future?
\nThe Key Idea: "More choices" is always a safe bet
\nIs the novelty over?: Raised expectations
\nEveryone gets what they want
\nResponsiveness in everyday machines
\nDesire for privacy and safety driving people away
\nNeed for human intervention continues
\n
\n
\n
\nOutcomes:
\n
\nDevelop "radar" for new practical technology development
\nSeek out better sources of accurate information
\nPartner with technology innovators
\n
\n*Other sessions in this series will include:
\n
\nPrincipled Leadership on Thursday, May 23rd
\nImproving Information Exchange in Workplaces on Thursday, June 13th
\nSupervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
\nWhat to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
\nVirtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
\n
\nMETRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
\n&nbsp\;
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: After the Internet and eBooks - The Future of the Information Society</h1><div>http://metro.org/events/365/</div><br /><div>When: Oct 17, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit <a href="http://metro.org/events/334/">http://metro.org/events/334/</a>.</strong></span></p>
<p><span style="color: #000000\;">Once upon a time, many thought the internet was the final frontier. Then smart phones, new pads, and ebooks began to dominate the scene. What new technologies are on the radar that might impact how libraries, schools, universities, government agencies, and businesses provide their services? How will social media, voice and face recognition, artificial intelligence, and 3D printing impact your organization and customers?</span><br /><br /><span style="color: #000000\;">Agenda: </span></p>
<ul>
<li><span style="color: #000000\;">Introduction: Where to look for the future?</span></li>
<li><span style="color: #000000\;">The Key Idea: "More choices" is always a safe bet</span></li>
<li><span style="color: #000000\;">Is the novelty over?: Raised expectations</span></li>
<li><span style="color: #000000\;">Everyone gets what they want</span></li>
<li><span style="color: #000000\;">Responsiveness in everyday machines</span></li>
<li><span style="color: #000000\;">Desire for privacy and safety driving people away</span></li>
<li><span style="color: #000000\;">Need for human intervention continues<br /></span></li>
</ul>
<ul>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Develop "radar" for new practical technology development</span></li>
<li><span style="color: #000000\;">Seek out better sources of accurate information</span></li>
<li><span style="color: #000000\;">Partner with technology innovators<br /></span></li>
</ul>
<p><br /><span style="color: #000000\;"><strong>*Other sessions in this series will include:</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/337/">Principled Leadership</a> on Thursday, May 23rd</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/353/">Improving Information Exchange in Workplaces</a> on Thursday, June 13th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/364/">Supervisory Skills for New (and Old) Managers and Leaders</a> on Thursday, July 18th</strong><br /></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/363/">What to Do When You Don't Know What to Do: Conflict First Aid</a> on Thursday, September 19th<br /></strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/334/">Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media</a> on Thursday, November 7th.</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. </strong><strong><strong>Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. </strong>Access to each live program and archived recording will be made available to all registrants.</strong></span></p>
<p>&nbsp\;</p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: After the Internet and eBooks - The Future of the Information Society
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
BEGIN:VEVENT
ORGANIZER:
DTSTART:20131107T180000Z
DTEND:20131107T190000Z
LOCATION:Online
TRANSP:OPAQUE
SEQUENCE:0
UID:uid334@metro.org
DESCRIPTION:--- This iCal file does *NOT* confirm registration.\nEvent details subject to change. ---\nhttp://metro.org/events/334/\n\nEvent Title: Webinar: Virtual Customer Service Strategies - Solving Problems Via Email, Instant Messaging, and Social Media\nStart Date / Time: Nov 07, 2013 12:00 PM US/Eastern\nLocation: Online\nSpeaker: Pat Wagner\nPlease note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. Register on this page for the series*.Your customers expect that they can pay bills, order products and services, and talk to an expert online. How can you also anticipate difficulties, provide solutions, collect data about failures, and leave your customers happy? What kind of planning training, and technology are required? What are the costs of being a virtual problem solver?Agenda:
\n
\nIntroduction: What Is Different About Virtual Customer Service?
\nThe Key Idea: Avoid Being Annoying, Tedious, or Confusing
\nHow To Build Rapport Via Technology: Keep It Human
\nHow Well Does The Technology Work? Don't Take It For Granted
\nSpeed Of Response Is Of The Essence
\nEmpower The Customer Service Staff for Fast Decisions
\nRecord Transactions For Constant Improvement
\n
\nOutcomes:
\n
\nEvaluate and improve current virtual customer service
\nUpgrade technology to communicate with customers or make upgrading a budget priority
\nExecute standards for response to customer inquiries&nbsp\;
\n
\n*By registering on this page, you also register to receive access to and/or archived recordings of the other five sessions in this series:&nbsp\;
\n
\nPrincipled Leadership on Thursday, May 23rd
\nImproving Information Exchange in Workplaces on Thursday, June 13th
\nSupervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
\nWhat to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
\nAfter the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
\n
\nMETRO  is making all six of these sessions available at a discounted package  rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live  program and archived recording will be made available to all  registrants.
\n&nbsp\;
\nLog-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.
\n METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.--- This iCal file does *NOT* confirm registration.Event details subject to change. ---\n\n--- Tendenci(tm) Software by Schipul.com - The Web Marketing Company ---\n
X-ALT-DESC;FMTTYPE=text/html:<div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><h1>Event Title: Webinar: Virtual Customer Service Strategies - Solving Problems Via Email, Instant Messaging, and Social Media</h1><div>http://metro.org/events/334/</div><br /><div>When: Nov 07, 2013 12:00 PM US/Eastern</div><div>Speaker: Pat Wagner</div><br /><div><p><span style="color: #000000\;"><span style="color: #0000ff\;"><strong>Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. Register on this page for the series*.</strong></span><br /><br />Your customers expect that they can pay bills, order products and services, and talk to an expert online. How can you also anticipate difficulties, provide solutions, collect data about failures, and leave your customers happy? What kind of planning training, and technology are required? What are the costs of being a virtual problem solver?</span><br /><br /><span style="color: #000000\;">Agenda:</span></p>
<ul>
<li><span style="color: #000000\;">Introduction: What Is Different About Virtual Customer Service?</span></li>
<li><span style="color: #000000\;">The Key Idea: Avoid Being Annoying, Tedious, or Confusing</span></li>
<li><span style="color: #000000\;">How To Build Rapport Via Technology: Keep It Human</span></li>
<li><span style="color: #000000\;">How Well Does The Technology Work? Don't Take It For Granted</span></li>
<li><span style="color: #000000\;">Speed Of Response Is Of The Essence</span></li>
<li><span style="color: #000000\;">Empower The Customer Service Staff for Fast Decisions</span></li>
<li><span style="color: #000000\;">Record Transactions For Constant Improvement</span></li>
</ul>
<p><span style="color: #000000\;">Outcomes:</span></p>
<ul>
<li><span style="color: #000000\;">Evaluate and improve current virtual customer service</span></li>
<li><span style="color: #000000\;">Upgrade technology to communicate with customers or make upgrading a budget priority</span></li>
<li><span style="color: #000000\;">Execute standards for response to customer inquiries&nbsp\;</span></li>
</ul>
<p><br /><span style="color: #000000\;"><strong>*By registering on this page, you also register to receive access to and/or archived recordings of the other five sessions in this series:&nbsp\;</strong></span></p>
<ul>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/337/">Principled Leadership</a> on Thursday, May 23rd</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/353/">Improving Information Exchange in Workplaces</a> on Thursday, June 13th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/364/">Supervisory Skills for New (and Old) Managers and Leaders</a> on Thursday, July 18th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/363/">What to Do When You Don't Know What to Do: Conflict First Aid</a> on Thursday, September 19th</strong></span></li>
<li><span style="color: #000000\;"><strong><a href="http://metro.org/events/365/">After the Internet and eBooks: The Future of the Information Society</a> on Thursday, October 17th</strong></span></li>
</ul>
<p><span style="color: #000000\;"><strong>METRO  is making all six of these sessions available at a discounted package  rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options <a href="http://metro.org/individual-membership/">here</a>. Access to each live  program and archived recording will be made available to all  registrants.</strong></span></p>
<p>&nbsp\;</p>
<p dir="ltr"><span style="color: #008080\;">Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. &nbsp\;All registrants will have access to the archived recording of the webinar within a week after the live session.</span></p>
<p><span style="color: #008080\;"> METRO uses Adobe Connect for all online programs. &nbsp\;You can test your Adobe Connect connection at</span> <a href="http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm">http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm</a> <span style="color: #008080\;">or get a quick overview at</span> <a href="http://www.adobe.com/go/connectpro_overview">http://www.adobe.com/go/connectpro_overview</a>.</p></div><div>--- This iCal file does *NOT* confirm registration.Event details subject to change. ---</div><div>--- Tendenci&reg\; Software by <a href="http://www.schipul.com">schipul.com</a> - The Web Marketing Company ---</div>
SUMMARY:Webinar: Virtual Customer Service Strategies - Solving Problems Via Email, Instant Messaging, and Social Media
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR