The Interview as An Assessment and Research Tool

Used frequently in reference settings, the interview is a valuable data collection method for gaining knowledge of a person’s perceptions, thoughts, feelings, and memories. Librarians heavily rely on reference interviews to gauge their clients’ information needs, and this practice can be extended into the realm of gaining evidence to support user experience initiatives and other important research..

This workshop will focus on the use of the interview method in assessment and research contexts. We will cover the following topics:

a) interview types;

b) question design;

c) interview procedure and data capturing; and

d) analysis and presentation techniques for the interview data.

This workshop is intended for professionals and students who are interested in learning about the research and assessment methods, user studies methods, techniques for designing and administering interviews, and, finally, ways to collect, analyze and present qualitative data.

By the end of the workshop, participants will:

  • understand the strengths and weaknesses of interview as a data collection method
  • learn key elements of designing an interview instrument
  • become aware of the issues involved in data collection
  • gain familiarity with the content analysis technique

Fees for this workshop are $30 for members of METRO, myMETRO, and ESLN and $60 for non-members.


Eventbrite - The Interview as an Assessment and Research Tool


Instructor Bio

Irene Lopatovska is an Associate Professor at Pratt Institute School of Information. Her research interests include human information behavior and affective computing. She teaches research and management courses.  More information about Irene can be found at:


Thu, Jun. 16, 2016
10 a.m. - 1 p.m. America/New_York


57 East 11th Street, 4th floor
New York, NY 10003
United States