Assessment in Focus: Conducting Effective Interviews & Focus Groups

Speaker Mariana Regalado, Maura Smale, & Frans Albarillo
Mariana Regalado is associate professor and head of reference at the Brooklyn College Library. As such, she assists students to become smart, curious, and confident information seekers. Her areas of interest include information literacy, student research habits, research skills, European anthropology, and carnival. Her academic background includes both an MA ...

Mariana Regalado is associate professor and head of reference at the Brooklyn College Library. As such, she assists students to become smart, curious, and confident information seekers. Her areas of interest include information literacy, student research habits, research skills, European anthropology, and carnival. Her academic background includes both an MA in anthropology and an MLS, which are brought together in her current research with Maura Smale: a multi-year, multi-campus study of the daily experience of undergraduates as students at the City University of New York.

Maura A. Smale is associate professor and Chief Librarian at New York City College of Technology. Her library background is in information literacy and instruction, and she has a PhD in anthropology as well as an MLIS. With Mariana Regalado she is engaged in an ethnographic study of the scholarly habits and academic culture of undergraduates at the City University of New York. Her other research interests include game-based learning, open access publishing and scholarly communications, and critical information literacy.

Frans Albarillo is assistant professor and a Reference and Instruction Librarian at Brooklyn College Library. He is the subject specialist for Business, Sociology, and Linguistics. Frans holds an MLS in Library Science and an MA in Linguistics from the University of Hawai’i at Manoa. In 2014 Frans participated in the Institute for Research Design in Librarianship (http://irdlonline.org/), an IMLS grant funded institute that trains librarians how to design research studies. His current research interests includes research methods, social science librarianship, and immigrant students.

Full Description

This workshop will introduce participants to the basics of interviews and focus groups, two qualitative research methods that can be used to assess and explore patron experiences with library facilities, services, and programs. The process, benefits, and challenges of interviews and focus groups, including practicalities such as required equipment and costs, will be reviewed along with qualitative research generally and its relationship to quantitative research. Sample results will be shared that illustrate the rich detail into library user behavior that qualitative research can offer, and attendees will have the opportunity to conduct and participate in sample interviews and small focus groups during the workshop.

Note that a workshop on synthesizing and analyzing interview and focus group data will be held on April 23 from 1-4pm. An email annoucement will go out when registration for that follow-up session opens.

Prerequisite knowledge/experience: This workshop requires no prior knowledge or experience, and is ideal for anyone interested in learning how to use interviews and focus groups to learn more about the experiences of patrons in libraries.


By the end of this program, participants will:

  • Understand the differences between qualitative and quantitative research methods and results
  • Be familiar with the benefits and challenges of interviews and focus groups in order to determine their potential usefulness for library assessment
  • Learn more about the range of textual, audio, and visual data that can be collected via interviews and focus groups
  • Gain experience collecting data by conducting a sample interview or focus group

 

IMPORTANT: To register, follow the link to the right and select the appropriate pricing option. You will then submit your personal information. On the following information summary page, click on the REGISTER button at the bottom of the screen in order to complete your registration. All registrants will receive an automated confirmation email.

This event is co-sponsored by METRO and the Association of College and Research Libraries, Greater New York Metropolitan Area Chapter.

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Please take a moment to review METRO's Community Expectations. Questions about registration or cancellation?  Visit METRO’s Registration Info page for policies and procedures.

When?

Tue, Mar. 3, 2015
1 p.m. - 4 p.m. US/Eastern

How Much?

Event has ended

Where?

METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003