Library Professionals in the 21st Century Workplace

Speaker Kimberly Sweetman

A nationally-recognized writer, educator, and conference speaker, Kimberly Sweetman has over two decades of experience in library management, including planning two successful major library renovations, executing several major customer service initiatives, and managing multiple large-scale projects. She instructs groups regularly on topics ranging from managing change to successful communication.

The library workplace has changed dramatically from what it was 20, 10, or even 5 years ago. Our tools have evolved, library user expectations have increased, and the fundamental nature of performance expectations in the 21st century workplace have changed. How can librarians take charge of their work in a contemporary climate?

This workshop, aimed at non-managers, introduces the concept of the learning organization and plants the message of employee ownership. Participants will explore their own approaches to communication, change, and workplace relationships, learning practical strategies for shifting toward a more autonomous mindset along the way.

At the completion of this workshop participants will:

1. Understand the notions of leadership, ownership, and autonomy and why they are important in today’s workplace.

2. Articulate their specific area of expertise and why expertise is valued in today’s workplace.

3. Have a shared sense of communication expectations for today’s workplace.

4. Better understand the nature of change and their (and their colleagues’) reactions to it, and how to thrive as an organization.

5. Know the fundamental concepts of emotional intelligence (EI), how to assess their EI skills, and how to improve growth areas.

IMPORTANT: after following the link to the right, please select the appropriate pricing option and submit your registration information. On the following information summary page, click on the Register button at the bottom of the screen in order to complete your registration. All registrants will receive an automated confirmation email.

Please take a moment to review METRO's Community Expectations. Questions about registration or cancellation?  Visit METRO’s Registration Info page for policies and procedures.


Mon, Mar. 2, 2015
10 a.m. - 4 p.m. US/Eastern

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METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003