Negotiating and Working with Library Suppliers

Speaker Bill Noorlander and Carol Ginsburg
Willem Noorlander has served in domestic and international positions with several global banks and consulting firms and has a wide range of experience in the Financial and Information industries. His long-term experience and background includes finance/accounting, operational management, risk management and general management. During the last 20 years, he has ...

Willem Noorlander has served in domestic and international positions with several global banks and consulting firms and has a wide range of experience in the Financial and Information industries. His long-term experience and background includes finance/accounting, operational management, risk management and general management. During the last 20 years, he has focused on information management, including in-depth knowledge of usage requirements, information sourcing and contract negotiations. Bill is a Principal at BST America, a market data consulting and outsourcing firm, located in New York City. At BST he is responsible for the firm's Market Data Consultancy Practice, serving a broad range of global clients. Bill speaks and presents at a number of information and market data conferences and has written numerous articles on current topics relating to information procurement and management.


Carol is a Managing Director with BST America a global Market Data and Information Consulting and Outsourcing firm.  She spent most of her career with a Global Bank, located in New York, where she was a Managing Director responsible for the global strategy, management and operations of Business Information Services. She is the recipient of many industry awards. She is a Fellow of the Special Libraries Association (SLA) and a recipient of the SLA Hall of Fame Award and President’s Award and the  Dow Jones (Factiva ) Leadership Award. She has written numerous articles and has lectured widely on topics such as, product usage, marketing, technology and the future of the information professional.

Full Description

Today, information professionals are often drawn into supplier management and contract/fee negotiations without the proper level of insight or knowledge.

This workshop will focus on:

  • User/supplier relationships
  • Contract and fee models
  • Negotiation approaches & methodologies
  • Content/business requirements
  • Fee & usage optimization
  • Usage reviews and rules.

There will be a concentration on contract types/models and negotiation strategies and how to best use those in the current marketplace. The workshop is very interactive with practical and recent examples of negotiation tactics and take away material for the info pro to use for ongoing supplier and contract management.

Who should attend:
Information professionals who deal with supplier management and contract negotiations and are looking to broaden their strategic and tactical skills, as well as newer members of the profession who are looking to learn the basic skills for how to approach and succeed in supplier management and negotiations. The workshop is applicable for info pros who work in financial, corporate, legal, professional services, pharmaceutical, academic, public, governmental, and other sectors.

By the end of this program:

  1. Participants will have the skills to prepare for negotiations with confidence and knowledge
  2. Participants will understand which type of contract format and approach to best meet the business requirements and needs of their organizations
  3. Participants will learn how to best negotiate with the supplier based on clearly-defined objectives
  4. Participants will get insight on the skill of negotiation strategy and timing -- when to start, listen, pause, rethink, and finish
  5. Participants will learn skills that are important and transferrable to their professional development



Questions about registration or cancellation?  Visit METRO’s Registration Info page for policies and procedures.

When?

Mon, May. 12, 2014
10 a.m. - 4 p.m. US/Eastern

How Much?

Event has ended

Where?

METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003