Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
Once upon a time, many thought the internet was the final frontier. Then smart phones, new pads, and ebooks began to dominate the scene. What new technologies are on the radar that might impact how libraries, schools, universities, government agencies, and businesses provide their services? How will social media, voice and face recognition, artificial intelligence, and 3D printing impact your organization and customers?
- Introduction: Where to look for the future?
- The Key Idea: "More choices" is always a safe bet
- Is the novelty over?: Raised expectations
- Everyone gets what they want
- Responsiveness in everyday machines
- Desire for privacy and safety driving people away
- Need for human intervention continues
- Develop "radar" for new practical technology development
- Seek out better sources of accurate information
- Partner with technology innovators
*Other sessions in this series will include:
- Principled Leadership on Thursday, May 23rd
- Improving Information Exchange in Workplaces on Thursday, June 13th
- Supervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
- What to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
- Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. All registrants will have access to the archived recording of the webinar within a week after the live session.
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