Webinar: Improving Information Exchange in Workplaces

Speaker Pat Wagner
Pat Wagner has been a trainer, educator, and consultant for 40 years, having worked with clients in 48 states and Canada. She is a manager and producer at Pattern Research, Inc. Pat likes to find the essence in models of human behavior and organizational design and build effective and engaging formats ...

Pat Wagner has been a trainer, educator, and consultant for 40 years, having worked with clients in 48 states and Canada. She is a manager and producer at Pattern Research, Inc. Pat likes to find the essence in models of human behavior and organizational design and build effective and engaging formats for learning: face-to-face, in print, and online. She has been a poet, playwright, printer, publisher, and graphic designer, and loves books, gardens, and the arts.

Full Description

Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.

Information silos (self-contained units with little communication or interaction) are too common in even small organizations and plague large businesses and agencies. If employees are either punished, ignored, or not rewarded for taking the time to check in, communicate, and collaborate, why should they bother? Are there specific actions that workplace leaders can take to improve idea exchange?


Agenda:

  • Introduction: what is the value of information exchange?
  • The Key Idea: it is not a waste of time to converse
  • Analysis: how well does your workplace support information exchange?
  • Useful communication or a loss of productivity?
  • Informal Structures: parties and proximity
  • Formal structures, meetings, committees, and joint projects
  • Running a successful information event

Outcomes:

  • Discover and eliminate mistakes and miscommunications
  • Use fresh eyes to contribute to project success
  • Better allocate resources between teams, departments, and programs

*Other sessions in this series will include:

METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.


Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar.  All registrants will have access to the archived recording of the webinar within a week after the live session.

METRO uses Adobe Connect for all online programs.  You can test your Adobe Connect connection at http://metro.adobeconnect.com/common/help/en/support/meeting_test.htm or get a quick overview at http://www.adobe.com/go/connectpro_overview.

When?

Thu, Jun. 13, 2013
noon - 1 p.m. US/Eastern

Where?

Online