Please note that this session is part of METRO's Library Leadership Lunch Hour webinar series with instructor Pat Wagner. To register for this series*, please visit http://metro.org/events/334/.
Information silos (self-contained units with little communication or interaction) are too common in even small organizations and plague large businesses and agencies. If employees are either punished, ignored, or not rewarded for taking the time to check in, communicate, and collaborate, why should they bother? Are there specific actions that workplace leaders can take to improve idea exchange?
- Introduction: what is the value of information exchange?
- The Key Idea: it is not a waste of time to converse
- Analysis: how well does your workplace support information exchange?
- Useful communication or a loss of productivity?
- Informal Structures: parties and proximity
- Formal structures, meetings, committees, and joint projects
- Running a successful information event
- Discover and eliminate mistakes and miscommunications
- Use fresh eyes to contribute to project success
- Better allocate resources between teams, departments, and programs
*Other sessions in this series will include:
- Principled Leadership on Thursday, May 23rd
- Supervisory Skills for New (and Old) Managers and Leaders on Thursday, July 18th
- What to Do When You Don't Know What to Do: Conflict First Aid on Thursday, September 19th
- After the Internet and eBooks: The Future of the Information Society on Thursday, October 17th
- Virtual Customer Service Strategies: Solving Problems Via Email, Instant Messaging, and Social Media on Thursday, November 7th.
METRO is making all six of these sessions available at a discounted package rate of $30 for members and $100 for non-members. Not a METRO member? Learn more about our individual myMETRO membership options here. Access to each live program and archived recording will be made available to all registrants.
Log-in information will be distributed to all registrants via email 1-3 days prior to the webinar. All registrants will have access to the archived recording of the webinar within a week after the live session.
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