On January 31, 2012, METRO and OCLC will be co-hosting a webcast and discussion of "Seeking Synchronicity," an OCLC report on Virtual Reference. Join us for this discussion if you can, or participate in the webinar; there will be plenty of time for questions.
Lynn Silipigni Connaway and Marie Radford will discuss the key findings of their multi-year study that were recently published in the report, "Seeking Synchronicity: Revelations and Recommendations for Virtual Reference."
Their findings show that today's patrons, scholars, and citizens are not just looking to libraries alone for answers to specific questions; they want to also engage partners and guides in their lifelong information-seeking journey. Virtual Reference is an opportunity to meet those needs.
An archived recording of this session will be made available after the live program.