METRO requests proposals for sorting and delivering of library resources for 233 member institutions with pick-ups scheduled one, two, three, four, or five days a week and on-demand. Materials that will be delivered include books, CDs, DVDs, cassettes, videotapes, printed matter, and other items. Other items may include, but are not limited to, correspondence, flyers, posters, newsletters, and supplies. For the purpose of this RFP, the term “library resources” refers to the all of the aforementioned types of resources.
The Request for Proposals (RFP) contains detailed information about the current library delivery services operating through METRO. It is important to understand the details including: how the network software is currently used to make and track requests; how individual library items are identified; how the material moves between libraries; the work associated with labeling and sorting; volume of material; and delivery locations.
METRO seeks detailed proposals that apply library and logistics industry standard practices to enhance library delivery service and the tasks related to it as described below. Proposals that provide additional services or other useful enhancements and/or offer solutions related to all aspects of the daily delivery service including pick-up and delivery, sorting, labeling, packaging, routing, tracking, and transport are encouraged. Responses are sought that will ensure that METRO provides a cost-effective solution for all delivery and sorting services beginning July 2, 2013.