METRO's Library Lunch Leadership Series Gets a Grand Finale

Register today for our sixth and final Library Leadership Lunch webinar featuring Pat Wagner, Manager and Producer at Pattern Research, Inc. Capping an illuminating run of webinars, Virtual Customer Services Strategies: Solving Problems Via Email, Instant Messaging, and Social Media will address new modes of effectively communicating with your constituents in today's media ecology.

This session will be screencast on Wednessday, November 7 at noon.

Registrants will also receive immediate access to archived recordings of previous Library Leadership Lunch sessions. Topics covered include:

  • Improving Information Exchange in the Workplace
  • Supervisory Skills for New (and Old) Managers and Leaders
  • What to Do When You Don't Know What to Do: Conflict First Aid
  • After the Internet and eBooks: The Future of the Information Society

A recording of Principled Leadership, the first installment of this series, is now available for free viewing.