Delegation: A Must-Have For Managers

by Davis Erin Anderson, Community Engagement Manager at METRO


For many managers, delegation seems to be a game of extremes: push too hard in one direction and your reports will feel micromanaged, or give your staff tons of leeway and occasionally find yourself displeased with the results. Far too often, a manager will swing between these approaches in search of the right amount of oversight and the best possible results.

Fortunately, there is a middle way. When managers refocus their approach to delegation by guiding projects from start to finish, their reports feel fully supported throughout the process, which leads to a sense of ownership over the outcome.

Delegation.jpgIn our Management Institute (set to return to METRO in a few short weeks!) last April, workshop participants came away with a detailed, actionable plan for delegating projects to their reports. One key idea asked managers to meet with their reports very early on to set project expectations. Communicating expectations is as easy as the rule of five W’s and an H: Who should be involved? What does success look like? When is the project due? Et cetera.

While these meetings might take time out of your schedule, working with your staff to create a solid plan up front provides a framework for both managers and reports to move through their work in such a way that success is all but guaranteed.

For (lots!) more on delegation, be sure to check out our Management Institute on Tuesday, October 14 and Wednesday, October 15. But don’t take our word for it. After our last institute, one participant told us that instructor Bex Ahuja’s “delivery of information and content were fantastic. He really connected with everyone in the room and gave great advice that can be used in the library setting.”

We hope you’ll consider joining us for a workshop we promise will bring positive change to your management style (even if you plan only to manage yourself). Register here.