The User Experience program at Pratt is interested in evaluating library- and archive-related websites as part of a semester-long UX project. If you're interested in being in receipt of an analysis of your website, please read the following posting.
The UX program at Pratt Institute's School of Information and Library Science features an innovative, project-driven curriculum in which students learn and apply the principles of usability and user-centered design. To emphasize the applied nature of the program, Professor Craig MacDonald is seeking institutional partners who are interested in gaining (1) an understanding of how users perceive and experience their website, app, etc. and (2) actionable recommendations for fixing any issues (major or minor) that affect the overall user experience, all while providing a valuable learning experience for graduate students.
Opportunities include: card sorting (to assess/improve content organization and navigation), expert-based usability evaluation (using the heuristic evaluation), diary studies, and traditional laboratory-based usability testing. Projects will be undertaken by graduate students as part of their regular coursework, and results will be delivered via a formal, structured report containing an overview of the method(s) conducted, a detailed description of the problems and their recommended solutions, and all related materials.
Previous clients include NYARC, the Center for Jewish History, the Lloyd Sealy Library, NYU Libraries, and others. You can see the completed work for these clients and others at http://www.craigmacdonald.com/category/ux-consulting-projects/.
If you are interested in participating, please complete the following form: http://goo.gl/forms/mYm7Q0Jgdv
Editor's note: METRO participated in this project in early 2014. Findings from the study helped us fine-tune sevearal sections of this website. If you have any questions about participating as a client in this project, feel free to reach out to Davis Erin Anderson, Community Engagement Manager at METRO, at deanderson [at] metro [dot] org.