Welcome to Asked&Answered, our monthly column in which Ellen Mehling, METRO's Career Development Consultant, tackles reader questions on job hunting and career management. If you'd like to send Ellen a question, please visit our submission form.
I have a phone interview for a university librarian position. There will be four people on the call. Is it customary to send thank you emails to each individual? I'm thinking that it may be difficult to get the names and titles of each person on the call when they introduce themselves.
Yes, you should send separate thank you emails or notes to each interviewer. See if you can get their names and titles before the interview from the hiring manager or the person in HR who first contacted you to set up the interview. If you can get the names ahead of time you can also do some research on them (look at their Linkedin profiles at least) and use what you've learned in the interview.
If you can't get their names and titles beforehand, write them down as you're being introduced (bonus tip: having the names written down in front of you will make it easier if you want to address someone directly during the interview). Focus on last names and titles but don't worry about first names or spelling at that point; you can double-check that information later on. It is worth the effort to get all that correct, and the hiring manager will understand why you are asking.
When you are sending multiple thank you notes/letters, don't send the exact same message to each person. Try to customize each one by referring to something that person said, or something that came up that you want to emphasize – take notes during the interview. While thank yous shouldn’t be lengthy (one or two paragraphs is fine), they are an opportunity to restate your interest and why you feel you are a strong candidate, to address anything you forgot to say or feel needs clarification, and of course, to express your appreciation for being considered.